MDToolbox Reviews

4.5

100% would recommend to a friend

(2 total reviews)

100% positive business outlook

Reviews by job title

2 reviews
5.0
22 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Loved the people I worked with, they genuinely cared about doing their work well, right, and providing great service to their customers/clients/users. The product was easy to use, support, and well thought out through each stage when there were updates made. I thoroughly enjoyed my time working here and supporting such a great team and business.

Cons

Some customers were rough to work with, but overall, it was an immense joy to work here and I only left to continue growing in my own career and skill in other areas.

4.0
22 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Pros 401k after a year Fully paid Health and Dental Insurance Weekly support meetings for continual training and growth After 3 different Support jobs, my time here at MDToolbox had been great! My co-workers are always ready to jump in and assist if needed, the Tier 2 team is always available to answer questions and resolve any issues in a timely manner as well as the continual training make me feel like they are invested in my success and the success of the team. The pay is good and there are annual raises (you can request a review during the year also) and the Owners are always looking to expand our clientele ensuring the continuation of the company. The software is intuitive and easy to use, making the training shorter than the other 2 companies I worked for and my schedule works great for my lifestyle! The random free lunches, holiday team meals and free tickets to the Dust Devil’s games are among the other great perks working for MDToolbox!

Cons

Cons The less than 5% of the clients that Support gets to interact with are typically clients that were forced by State laws to change over to e-prescribing and/or are not necessarily tech savvy so it can be challenging assisting them.

Glassdoor has 2 MDToolbox reviews submitted anonymously by MDToolbox employees. Read employee reviews and ratings on Glassdoor to decide if MDToolbox is right for you.