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      NEI Global Relocation

      Engaged employer

      NEI Global Relocation Reviews

      3.6

      66% would recommend to a friend

      (125 total reviews)
      avatar

      Michelle Moore

      100% approve of CEO

      63% positive business outlook

      Ratings by category

      3.7

      Diversity and inclusion

      3.7

      Work/Life balance

      3.6

      Culture and values

      3.3

      Senior management

      3.2

      Career opportunities

      2.6

      Compensation and benefits

      NEI Global Relocation has an employee rating of 3.6 out of 5 stars, based on 125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEI Global Relocation employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

      Reviews by job title

      125 reviews
      2.0
      1 May 2017

      Pay is terrible, medical is worse, management is a toss up

      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      If you're on a good team and you have good coworkers, you're golden. If your director is one of the good ones, you're golden. If not, you'll be bullied until you leave. Upper management (Kate, Randy, Nate, etc.) treat you like equals and there's a lot of employee appreciation. They regularly bring in lunch vendors for those of us who don't have time to leave for lunch (enough with Bobs, though, yeesh). If you're a working parent, you're given a decent amount of flexibility. You're encouraged to work your way up/around in the company (they like to promote within when possible).

      Cons

      Pay is a joke, even if you try to negotiate. Management plays favorites and it's painfully obvious. Assistant account executives sometimes make just as much or more than the account executives, which is ridiculous considering the assistants get overtime and the account executives don't AND the acct execs have to work nights and weekends. Acct execs get "bonuses", but they're absolutely pitiful compared to what you would be making in overtime. You can try to negotiate your salary all you want, but it doesn't do any good. You'll just be told that the budget only allows for whatever they're offering. It won't matter how many excellent evals you get back. It doesn't change anything. You can work your back end off to make the client, transferees, and management happy (and succeed), but you will not be rewarded for it. Not monetarily anyway. There's no consistency across the board when it comes to salary. It's very damaging to employee morale. However, this is a common complaint and nothing changes, so don't expect it to. The benefits are awful. If you're never sick, you'll love them. The premiums are pretty decent if you're a single person. But if you ever get sick, kiss those paltry bonuses and COL raises goodbye and god help you. The deductible for a single person is $2000. And before anyone says this is common everywhere, it's not. My husband works at a large company nearby and has excellent medical coverage (god, how I miss $25 co-pays). NEI frequently boasts about all its benefits (you'll get reimbursed $20/mo for a gym membership if you go at least 8 times a month, there's employee appreciation breakfasts and a holiday dinner, etc.). Ok. How about instead of spending money on these things, invest it in your employees' salaries? Additionally, there's no mental health coverage. Except they'll tell you that their FSA and HSA options should "cover that". Also, the training is constantly changing. So what you learned when you began becomes almost completely obsolete within a year. And then they wonder why everyone follows different processes and gets confused and frustrated when they try to fix it. I get it. I know it's good to always strive to streamline processes and better ourselves and all that, but NEI needs to recognize how frustrating it is (in addition to everything else above) to their employees. Unfortunately, there is no shortage of people able and willing to come in a work for what they offer (I was one of them and I'm still there because I can't afford to switch jobs right now), so nothing will change. They like to promote the fact that they were voted Best Place to Work, but what they don't mention is that that hasn't been true since 2014 or 2015 because their employees are becoming more and more frustrated. Finally, as with just about any job, there is cattiness and backstabbing all over the place. Problem is, many of the directors are the source of said cattiness and backstabbing. This is also a huge source of poor employee morale. Yes, it's been reported, and no, nothing has been done.

      avatar
      NEI Global Relocation Response
      9y
      Although we appreciate inclusion of several positives about your experience at NEI, we are concerned by the amount of incorrect information in your comments. We’d like to offer accurate information about the topics you’ve brought up. Regarding salary, we feel confident that our ranges are within the market value for the cities in which we operate, as well as within our industry. For Account Executives, pay is further structured based on a tier system where more experienced and higher performing employees are compensated at a higher level. The move from Assistant Account Executive to Account Executive is a promotion both in responsibilities and salary. It is possible however that a long tenured, high performing Assistant could be at a higher salary than a new Account Executive, until they have more time to develop in the role. Our compensation package for Account Executives is intended to be primarily base pay. You are correct that a biannual bonus is offered based on transferee satisfaction; however, this is not the foundation of the compensation package. Previously, more of the Account Executives’ pay was comprised of bonuses but, based on employee feedback, we changed the structure by increasing base pay and reducing the amount of this bonus about three years ago. If there is performance, experience, or market information you don’t feel was considered in your case, we would like to sit down to discuss your situation further. Regarding insurance, you said that mental health care isn’t covered by our provider but it is and frankly this is a strength of our insurance coverage. Our insurance partner is United Healthcare and they have a large network of providers, including mental health providers. The list of United Healthcare’s in-network providers can be viewed any time at myuhc.com. You will see that there are over 575 mental health care providers within a 20-mile radius of zip code 68114; if you have any difficulty finding a provider for mental health services (or any other service), please contact HR for assistance. You also mentioned the employee appreciation activities and a desire to have those funds redirected to employee salaries. Although we don’t have YTD numbers prepared for 2017, in 2015 and 2016, we were able to put on dozens of events for around $100-110/person annually. This figure usually surprises people given the number of quality events put together but we have great relationships with regular vendors resulting in discounts. We think there is tremendous value in celebrating employees and are pleased to do this for such a reasonable price. One way we are redirecting dollars back to employees is through the annual profit sharing program. Each year, up to 10% of the company’s profits are returned to employees. Another way dollars are given back to employees is through our HSA Employer Contribution Program where, depending on your salary level and insurance plan type, NEI will add up to $1,500 annually to your HSA to help offset your medical expenses. Regarding your comment on management trying to make people leave by bullying, any type of bullying is not tolerated at NEI. It’s our goal to maintain a high morale, keep turnover low, and, as you recognized in your post, promote from within. If performance expectations aren’t being met, it’s the manager’s job to deliver coaching. We believe feedback should be timely, accurate, and always with the goal of helping the employee to be more successful. If you have specific concerns with a member of management or feedback you have received about your performance, we ask that you report that information to HR. You shared that NEI was designated a Best Place to work in 2014 and 2015 by the Omaha Chamber of Commerce. We are very proud of those awards! You concluded that NEI didn’t win in subsequent years due to employee dissatisfaction. Actually, we didn’t enter the Best Places to Work competitions in either 2016 or 2017, instead focusing our attention on industry related categories, as well as through the Women’s Business Enterprise National Council where we were recognized as a best place to work for the advancement of women in 2016. You ended your comments by saying we haven’t listened but we assure you, we are listening. As with all received feedback, your comments have been shared with our CEO, President and the President of our parent company, all of whom you identified as upper management who have employees’ best interest at heart. We have also shared these comments with the Senior Vice President of Domestic Operations and will be meeting with all Directors to discuss. Again, please know how disappointed we are by your comments. We’ll be discussing ways to improve employee understanding and awareness of our policies in upcoming management meetings – and most importantly to emphasize our open-door policy at every level of the company. -NEI’s HR Team
      2.0
      27 Nov 2020

      Covid Response Shows NEI's True Colors

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Absolutely nothing outweighs the cons

      Cons

      Let's talk about the Covid-19 response first. The job functions for most departments can be done from home, yet the company delayed closing the office at the beginning of the pandemic. HR even sent out a company-wide email saying that if employees felt uncomfortable or if they felt it was their civic duty to stay home, then they had to use PTO. I was told by my direct boss "turn off the news — everything is fine". Eventually, they gave in and allowed most employees to work from home, but they began phasing everyone back after July 4 with full return of all employees by mid-September despite the rising case numbers. On one occasion after full return, a coworker in my department had direct exposure to the virus and was told that unless she had a positive test, she was expected to return to the office. This is blatant defiance of CDC guidelines. Other coworkers expressed their anxiety about the office environment and were basically told to just get over it. When asked, HR and the CEO still did not clarify that employees who were directly exposed to the virus would be expected to quarantine. All of this created an extremely tense work environment. People were uncomfortable to even get up to use the restroom, effectively meaning that you sit at your cubicle all day and only leave it when absolutely necessary. The last 8 months showed exactly who the company is at its core and how little they actually care about employees. Additionally, NEI loves to boast that they have never laid off during economic downturns but that’s because they force people out instead. They do not want to be responsible for unemployment benefits, so they take any opportunity to get rid of someone by forcing them to put in a 2-week notice so that they can say the employee “voluntarily resigned”. My advice to any current employees reading this is to make sure you document everything and be sure you get things in writing. As for the rest of the cons, the pay is very low for the amount of work and education/experience required. The technology and company culture are frozen in the 90’s. There is a strange culture of secrecy where you never learn when your coworkers get promoted or even when they leave. There is very little diversity and nothing being done towards promoting equity or inclusion. The company posted a memo during Summer 2020 about their stance that black lives matter, but this was a performative gesture at best. If you interview for a position at NEI, be sure to ask them how they prioritized their employees’ health and safety during the pandemic and pay close attention to how they answer. Maintaining an antiquated corporate culture and controlling people’s productivity were their main priorities.

      avatar
      NEI Global Relocation Response
      5y
      We are disappointed to hear your comments which do not mirror our commitment to creating a positive work culture. NEI continues to take COVID-19 seriously; we rely upon the guidance of the CDC’s recommendations for our procedures in handling COVID-19 responses. In March, our Leadership Team started meeting daily to address the rapidly evolving landscape all were experiencing. We quickly implemented social distancing measures and significantly enhanced our sanitation and cleaning procedures. We took action when the Mayor and Governor recommended transitioning as many team members as possible to work from home and started creating remote work arrangements for a significant percentage of our team. Given the necessity for some roles to be performed only in the office, not all remote working arrangements could be approved. We encouraged all employees, however, to take COVID-19 seriously both while at work and when outside of the office. Once back to work safety procedures protocols were established and recommended by the CDC, we started to bring employees back onsite over the summer; however, we transitioned back to more remote working arrangements for our teams when cases started to rise during the holiday season. We continue to take the health and safety of our employees very seriously. NEI uses published annual industry salary information for all positions annually to stay competitive. Each employee also has, in addition to regular feedback, a formal annual performance evaluation. The performance evaluations are used to evaluate each employee’s salary with an opportunity for an increase in pay. Promotions are shared in our monthly Good News Posts on the intranet. We encourage team members to share their triumphs and life events through our intranet posts. Diversity matters at NEI. We are a nationally certified Women’s Business Enterprise serving more than 200 national and multi-national companies worldwide. We are proud of our globally minded company that is home to a team that speaks 20+ languages. We appreciate and support the talents and life experiences our employees bring to work with them daily.
      2.0
      4 Oct 2021

      Never felt so absolutely replaceable...

      Talent development coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      This company is female centered and female driven. You may not even have computer skills, and they don't even mind. I worked with women entering the workforce from college, from being a stay at home mom, or a homemaker. They are education driven. As long as you're willing to learn, they are willing to teach you. I felt valued when I first started working there, but that all changed over time and took a complete nosedive when I put my two weeks in.

      Cons

      I started working for NEI back in 2017. I received the highest raise at that time, 4%. I have not received a raise that high since. I held on through the pandemic, giving up 40 hours then no raise at all in 2020. In 2021 things were only getting worse. Retention was horrible and once our employees left the care of the training team, they no longer felt supported. I thought I made personal and professional connections, but the minute I decided to go to another company they acted as if I hadn't put my entire self into the place for the past 5 years. Put my 2 weeks in 3 weeks ahead of time. On my last week, they terminated me. I wasn't able to come into the building. They packed up all my stuff and made me drive across town to pick it up at a cooperate building I've never even heard of. I wasn't able to finish all the work I planned to complete before burdening my team. I wasn't able to say goodbye to all the people I worked closely with for 5 years. It was like I never existed at all. I did more than other employees did over the pandemic. When they went home to work, I stayed in the building to take care of all the paper files. I was terrified of getting sick and giving it to my nephew who was born in 2020. Companies ask themselves: Why can't we find good work these days? It's because you treat the good workers like absolute trash. My team mate left before I did and she was celebrated, given a gift we all pitched in for, and her family sent her flowers to the office. I couldn't go back to the office until Tuesday because of an exposure to COVID, got terminated on Monday in the afternoon. I couldn't spend my last week with the people I was so close with. I've never felt so replaceable.

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      Glassdoor has 126 NEI Global Relocation reviews submitted anonymously by NEI Global Relocation employees. Read employee reviews and ratings on Glassdoor to decide if NEI Global Relocation is right for you.