Does New Look pay their employees well?

According to anonymously submitted Glassdoor reviews, New Look employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at New Look. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at New Look?

43% of New Look employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New Look 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at New Look?

Sales Assistant (411) , Sales Advisor (368) , Sales Associate (228) , Supervisor (125) , Part-time Sales Advisor (67) , Store Manager (62) , Retail Sales Assistant (60) , Retail Assistant (50) , Retail Sales Associate (45) , Customer Assistant (25) , Customer Service (20) , Shop Assistant (19) , Manager (17) , Sales (17) , Visual Merchandiser (15)

What are the pros of working at New Look according to real employee reviews?

"Easy Job Easy to work for Nice to be part of a larger team Staff are friendly" ((in 172 reviews)); "People were nice and friendly" ((in 155 reviews)); "The in store team were great & other local stores were often supportive of each other." ((in 120 reviews)); "Good benefits and can choose your hours" ((in 42 reviews)); "Great working environment and company culture" ((in 16 reviews))

What are the cons of working at New Look according to real employee reviews?

"Poor management not much support" ((in 207 reviews)); "low pay and a lot of workload" ((in 160 reviews)); "Long hours but rewarding" ((in 112 reviews)); "rude manager and unexpected work calls" ((in 110 reviews)); "NO WORK LIFE balance at all!! What’s app goes off until midnight from RBMs micromanaging." ((in 43 reviews))

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New Look

New Look Reviews

3.3

43% would recommend to a friend

(2,325 total reviews)

Helen Connolly

46% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity and inclusion

3.1

Work/Life balance

3.0

Culture and values

2.9

Compensation and benefits

2.8

Senior management

2.7

Career opportunities

New Look has an employee rating of 3.3 out of 5 stars, based on 2,325 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Look employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

2K reviews

5.0

20 Apr 2021

I have been working perficient full-time for less than a year.

Devops engineer

Recommend

CEO approval

Business outlook

Pros

Provide a good opportunity to look into future technologies, supporting for employees. opportunities for professional development. Company location and culture was very good.

Cons

As of now i don't have any negative impact.

5.0

28 Oct 2025

Good Company

Frontend developer

Recommend

CEO approval

Business outlook

Pros

Lots of preks Great team work life balance

Cons

Nothing all Good good Culture

4.0

8 Feb 2024

good organization

Manager

Recommend

CEO approval

Business outlook

Pros

nice place to work in

Cons

no negatives to works there

Viewing 1 - 3 of 2,325 Reviews

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I have been working perficient full-time for less than a year.

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