OfficeMax Reviews

Updated 11 May 2021

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3.0
43%
Recommend to a Friend
44%
Approve of CEO
OfficeMax Chief Executive Officer Gerry Smith
Gerry Smith
126 Ratings
Pros
Cons
  • "Periodically firing all old officemax managers when office depot took over(in 115 reviews)

  • "Upper management, understaffed, constant turnover(in 64 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Was ok"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Associate in Buffalo, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at OfficeMax part-time for more than a year

    Pros

    Friendly teams, flip a coin for very nice customers

    Cons

    Often out of stock and nothing i can do about it, flip a coin for irate customers

  2. COVID-19

    "Felt doomed to fail in the print center"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Print Services Advisor 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at OfficeMax part-time for less than a year

    Pros

    Coworkers were good folk and 3/4 of the managers were quite good at my location. If you're competent and confident as a print associate here, you could probably go on to work a better-paying job at a print store. Your work feels meaningful because you develop key relationships with local businesses who do their printing with you. Operating the print equipment is really neat and fun, though it's pretty daunting to be responsible for equipment that is probably worth close to your gross annual wages. You get to be very inventive with the solutions you come up when creating a customer's print order.

    Cons

    My mental health plummeted while working here. It's quite stressful and customer rushes are unpredictable even by retail standards. Constant equipment failures and virtually zero time to contact the support line. The self-service printers are buggy, terrible, awful garbage. You're responsible for way too much, even for retail standards — this is where the "doomed to fail" part comes in. There's approximately ten trillion different programs and websites and services you're expected to navigate (each usually with a different, unique login). Some of the custom ordering options are hidden to the point where even my very experienced and capable supervisor didn't know close to the full catalog of what we could do. It's inefficient and takes months to learn. It makes it impossible to receive support from non-print associates, too, which you NEED during a rush, though more cross-training and actual experience in the print center would help mitigate this. At my store, the print center was constantly busy but probably still not profitable enough to schedule two people. There was almost never enough time to take my 15 minute rest break. Some days I didn't even really have time to stop and drink water. Bear in mind this is during the pandemic, so that also means we wouldn't ever have time to frequently disinfect surfaces customers come into contact with, like the self-serve printers or the counters or pinpad. You're responsible for the FedEx part of the store, too, and once again the program for making FedEx orders is complete garbage and unique to OfficeDepot-OfficeMax, so it's completely incompatible with things like the QR codes that retailers tell you FedEx can scan to print your label, and there's no way to explain that to a customer that doesn't make them want to blow a gasket. You'll basically do the work of three people, as a part-time hourly associate, in a store that's short-staffed and anti-union, and it's impossible to get support unless another print associate is serendipitous-ly scheduled in another part of the store and can give you backup.

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  3. "Union Busting, Avoid At All Costs"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cashier 
    Doesn't Recommend

    I worked at OfficeMax part-time

    Pros

    Manager was friendly and helpful

    Cons

    Incredibly poor pay, barely above minimum wage Company has been found to be union busting across many locations, does not care for worker rights or safety

  4. "good if your store is a busy one"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Technical Lead in Madison, WI

    I worked at OfficeMax full-time for more than a year

    Pros

    i loved the job when i was at a big store because i spent most of my time as a tech but when i was moved to another store i was just a cashier with tech title vacation time was awesome

    Cons

    was not the best pay and they made you sign people up for stuff they did not neew

  5. COVID-19

    "It was Corporate Retail"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Copy and Print Specialist in Michigan City, IN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at OfficeMax part-time for more than a year

    Pros

    You got a bit of autonomy working the print department

    Cons

    customers knew that if they were aggressive enough a manager would give them a discount. Made the job 100% harder. Schedule always was posted late. They didn't change anything for Covid.

  6. "Miserable Experience"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Impress Associate in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at OfficeMax part-time for less than a year

    Pros

    Was usually able to get day off requests accepted. Nice general store manager.

    Cons

    Petty and gossipy lower management and coworkers, little to no training, majorly underpaid for the work expected, understaffed, no one in store was crosstrained so the line would pile up and other staff and management would act clueless. Constantly breaking machines making work nearly impossible some days.

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  7. "Hard work, low compensation."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at OfficeMax part-time for more than 3 years

    Pros

    If you're lucky, coworkers are good people.

    Cons

    Low pay, low hours, short staff all the time, you work every position not just the one given, and it's retail.

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  8. "Good Part Time Job"

    4.0
    Former Employee - Sales Associate in DeKalb, IL

    I worked at OfficeMax part-time for less than a year

    Pros

    Flexible scheduling hours depending on availability Good management

    Cons

    Pay could be a little better

  9. "Fast paced"

    3.0
    Former Employee - Associate in Albany, NY

    I worked at OfficeMax full-time for more than a year

    Pros

    always moving never standing around. You won't get board

    Cons

    never get job reviewed. Supervisor pushed off reviewing me.

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  10. "Good Sales Job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 

    I worked at OfficeMax full-time for less than a year

    Pros

    Decent Wages - above minimum wage

    Cons

    The training could have been more extensive

Viewing 1 - 10 of 2,142 Reviews

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