One Claim Solution Reviews

2.8

51% would recommend to a friend

(18 total reviews)

55% positive business outlook

One Claim Solution has an employee rating of 2.8 out of 5 stars, based on 18 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

18 reviews
1.0
7 Jul 2025
Recommend
CEO approval
Business outlook

Pros

You meet a few genuinely good people with big hearts just trying to survive the chaos.

Cons

If you value your self-respect, work ethic, or mental health, do not work here. I’m writing this because I wish someone had warned me. The biggest issue isn’t your coworkers or the managers—it’s the ownership, especially one owner acting as the director who has no insurance knowledge, no business background, no leadership skills, and no qualifications to be running anything. This person is the root of the toxic culture: creating drama, playing favorites, and manipulating metrics to push their own agenda. It feels more like a high school clique than a workplace. The other three owners just look the other way. Two live out of state and are barely involved. The one who is local says nothing. Instead of fixing the problem, they blame the staff for everything that goes wrong. Your job is to pressure insurance companies, even when adjusters clearly say the charges are non-compliant or not covered. You’re told to push anyway, which puts you in an unethical, uncomfortable position. When it backfires? You’re the one who gets blamed. They say the company is growing—but it’s not. It’s shrinking. The insurance industry doesn’t take them seriously anymore. They’ve lost clients, they’ve lost credibility, and they’re bleeding good employees. The truth is, they only keep people who will blindly follow orders, put up with abuse, and have low self-esteem—people who feel stuck and like they can’t get a job anywhere else. It’s like they recruit the rejects of the workforce on purpose so they won’t be challenged or questioned. If you’re smart, strong, experienced, or ethical—you will either leave, or they’ll find a way to push you out. Hard work and integrity mean nothing here. Even the insured customers are harassed, which is just embarrassing. There’s no professionalism, no accountability, and no respect—for anyone. Final word: This place is a joke. It’s toxic at the top, and it trickles down fast. Don’t fall for their fake promises—you deserve so much better.

1.0
19 Jun 2025

Toxic Culture, High Turnover, Stay Away Unless Desperate

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You might gain some short-term experience or learn a few tough lessons, but that’s about it. There are also a few people that work there at lower levels that they are lucky to have.

Cons

This company is one of the worst examples of toxic management I’ve experienced. Leadership operates with a “you’re replaceable” mindset. You’re treated like a number, not a person. No matter how well you perform, expect to be let go — especially around the one-year mark. It’s not about results or loyalty; it’s about cost-cutting and control. Less than 10% of employees make it to a full year — the turnover is that bad. People are randomly fired with little to no explanation. It’s a culture of fear and instability, not growth or development. The CEO and owner do not care about employees. Their only concern is squeezing costs and finding someone to do your bosses job for half the price. The team has shrunk from 60 to around 30 in a year, and it feels like a sinking ship. There is no investment in people, no career path, and no long-term future here. Owners have big ideas and whims and they will easily replace people with ai, reorg the company and lay people off, or just fail and restart another company under another name and tax id number in another state if they think it will benefit their wallets. They were also under a DOI fraud investigation for a year — and while it may have concluded, it’s another red flag. Where there’s smoke, there’s fire. This place is shifty and just not professional. If you have a professional insurance background I would also caution this place has such a negative reputation in the insurance industry that might actually harm your chances of being hired back into the industry.

1.0
30 May 2025

Toxic driven

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you are inexperienced and looking to be molded , this place is for you.

Cons

If you’re a seasoned professional looking to grow or make a meaningful impact, this may not be a place for you. This company is not interested in your experience—only your compliance. Advancement is reserved for those who are personally connected to the Director of Service Delivery. Merit means nothing here. Voicing concerns or offering a different perspective results in being gaslit and manipulated until you question your own judgment. The Director creates a hostile environment under the guise of leadership, consistently shifting blame onto others while maintaining full control behind the scenes. Turnover is constant. Any efforts to promote a healthy, functional culture are shut down. Leadership roles have been dissolved solely because individuals spoke up. This isn’t speculation- it’s been witnessed. Positive reviews on this page? Many are from the Director’s personal circle, posted to mask the honest, negative reviews that reflect what really happens behind closed doors. Worse yet, they rehire toxic former employees who helped build this dysfunctional culture in the first place. The bottom line: If you value integrity, growth, and support - it’s advised to look elsewhere.

Viewing 1 - 3 of 18 Reviews

Glassdoor has 18 One Claim Solution reviews submitted anonymously by One Claim Solution employees. Read employee reviews and ratings on Glassdoor to decide if One Claim Solution is right for you.