Does PPL PRS pay their employees well?

According to anonymously submitted Glassdoor reviews, PPL PRS employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at PPL PRS. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at PPL PRS?

60% of PPL PRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PPL PRS 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at PPL PRS?

Customer Service (7) , Customer Service Advisor (4) , Key Account Manager (4) , Key Accounts Advisor (4) , Licensing Manager (4) , Live Music Advisor (4) , Account Manager (3) , Corporate Licensing Consultant (3) , Customer Service Representative (3) , Key Account Advisor (3) , Manager (3) , Legal Debt Enforcement Adviser (2) , Standard Accounts Advisor (2) , Telesales Agent (2)

What are the pros of working at PPL PRS according to real employee reviews?

"Great people to work with" ((in 23 reviews)); "Clean and modern office facilities with breakfast and tea available for free." ((in 7 reviews)); "Great colleagues who demonstrate creativity" ((in 5 reviews)); "The company have no regards for a decent work/life balance" ((in 4 reviews)); "An ambitious growing company in a great city centre location with an amazing office space." ((in 4 reviews))

What are the cons of working at PPL PRS according to real employee reviews?

"Poor pay" ((in 12 reviews)); "All of their activism is performative, if you approach any managers with actual issues from your work or personal life, they are all disregarded and then shared between managers." ((in 6 reviews)); "low salary, not much progression" ((in 5 reviews)); "No onsite parking although the close proximity to both the bus and train stations seems to suit the vast majority of employees." ((in 4 reviews)); "Great introduction and training to start with ... until you start the real job and see that nothing works as it should, leadership is not supportive and some are downright rude, HR act as if they run the place, and management teams are either incompetent or too stressed out to help !" ((in 4 reviews))

PPL PRS Reviews

3.2

60% would recommend to a friend

(139 total reviews)

45% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.3

Work/Life balance

3.2

Culture and values

2.8

Senior management

2.8

Compensation and benefits

2.8

Career opportunities

PPL PRS has an employee rating of 3.2 out of 5 stars, based on 139 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

139 reviews

4.0

17 Dec 2025

Great culture

Corporate licensing consultant

Recommend

CEO approval

Business outlook

Pros

Wonderful, inclusive culture Hybrid Modern office

Cons

Staggered development although this is actively being addressed

3.0

29 Nov 2025

Key Accounts Advisor at PPL PRS

Key accounts advisor

Recommend

CEO approval

Business outlook

Pros

Clean and modern office facilities with breakfast and tea available for free. Genuinely friendly colleagues all round. Excellent training on music licensing. Good way to get your foot in the door. Prayer/relaxation room regardless of religious beliefs.

Cons

Time watched a lot by senior staff members if only using the toilet. Training is intense leaving a lot to remember, using the CRM system can take time unless you're willing to just dive in. Can feel a bit like a debt collector when resolving music licence issues.

1.0

17 Sept 2025

STAY AWAY

Customer service

Recommend

CEO approval

Business outlook

Pros

Nothing, all the perks aren’t as good as they seem You get taxed on your music voucher (which they didn’t tell you) Your free breakfast can’t be eaten at your desk so it’s basically pointless

Cons

Minimum wage for getting abused by customers. You’re better off elsewhere Managers on drugs at the Christmas party. Staff stealing credit cards from other staff members (and they’d done it before and this wasn’t looked in to) Really biased when promoting people, you need to be liked to get promoted and that’s the only way. Complaints team you just need to be female, but if it was all male then something would have already been said. This company only cares about money, it does not care about its staff or the small businesses that it shuts down every year. You will have people shouting, crying and threatening you down the phone.. have fun

PPL PRS Response

8mo

Thank you for taking the time to leave your feedback. We are sorry to learn that your experience working at PPL PRS was not as positive as we would hope to provide. We take your claims very seriously as we work hard to ensure the culture is welcoming, inclusive and diverse. If you could provide further details of your experience to hr@pplprs.co.uk and we can investigate this further. Thank you, and we wish you well with your career.

Viewing 1 - 3 of 139 Reviews

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Jobs at PPL PRS

Music Licence Sales Advisor

Collections & Recoveries Advisor

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PPL PRS

PPL PRS Reviews

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Great culture

Key Accounts Advisor at PPL PRS

STAY AWAY

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