Does PayStream Accounting Services pay their employees well?

According to anonymously submitted Glassdoor reviews, PayStream Accounting Services employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at PayStream Accounting Services. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at PayStream Accounting Services?

75% of PayStream Accounting Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PayStream Accounting Services 4.1 out of 5 for work life balance, 4.1 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at PayStream Accounting Services?

Customer Care Advisor (9) , Compliance Assistant (6) , Compliance Officer (5) , Payroll Administrator (5) , New Business Consultant (4) , Client Relationship Manager (3) , Consultant (3) , Customer Care Representative (3) , Marketing Assistant (3) , Accountant (2) , Customer Service (2) , Operations (2)

What are the pros of working at PayStream Accounting Services according to real employee reviews?

"Great culture & values!" ((in 11 reviews)); "Amazing staff and managers" ((in 5 reviews)); "It’s refreshing to be in a workplace where people are genuinely willing to help." ((in 5 reviews)); "The training you receive is amazing and very helpful." ((in 4 reviews)); "fun colleagues, lots of socials" ((in 4 reviews))

What are the cons of working at PayStream Accounting Services according to real employee reviews?

"The pay really is terrible for regular staff." ((in 6 reviews)); "The parking is terrible and no alternatives are offered" ((in 3 reviews)); "Certain staff members aggressive behaviour ignored and enabled by management" ((in 3 reviews))

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PayStream Accounting Services

PayStream Accounting Services reviews about "training"

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76% positive business outlook

Ratings by category

4.2

Diversity and inclusion

4.2

Senior management

4.1

Culture and values

4.1

Work/Life balance

4.1

Career opportunities

3.8

Compensation and benefits

Reviews by job title

16 reviews

5.0

12 Jan 2023

Best Job I've had in years!!

New business consultant

Recommend

CEO approval

Business outlook

Pros

Fantastic Training. Great Hours - no late nights or weekends!! Great atmosphere and people. Management approachable and always on hand to help. Amazing earning potential. Fun incentives. Were kept busy so the days just fly by.

Cons

I can honestly say there is none!!!

5.0

26 Jul 2023

Good training and nice place to work

Payroll administrator

Recommend

CEO approval

Business outlook

Pros

Thorough training, excellent progession opportunities and colleagues always ready to help.

Cons

Workplace culture can be a bit pretentious and isn't very diverse.

PayStream Accounting Services Response

Thank you for taking the time to leave a review and the 5* rating. We are sorry that you feel our culture can be pretentious as we try hard to be friendly, warm and show humility. We will make sure we keep trying! In terms of diversity we advocate equal opportunities but will take on board what you have said and look to do better.

5.0

13 Jun 2023

A Fantastic Place to Work!!

Customer care advisor

Recommend

CEO approval

Business outlook

Pros

- Everyone is so welcoming and helpful! They are always ready to help with your questions. You feel like part of the team from day one! - The work life balance is amazing, as overtime is available, and you don't feel pressured into saying yes if you are busy, its purely your choice. -The training you receive is amazing and very helpful. You aren't thrown in the deep end, you go at your pace. - The progression is really good, and I am looking forward to see where I will go through-out my time at PayStream. - I would 10000% recommend to anyone!!

Cons

I don't have any cons for this job, its fab!!

PayStream Accounting Services Response

Thank you for such a lovely, warm and positive review. Making this a great place to work is one of the main reasons we do what what do and it is people like you who make us so successful! I'm looking forward to see you aiming high here too. Thank you.

5.0

12 Jan 2023

Been here 1 year - couldn't be happier

New business consultant

Recommend

CEO approval

Business outlook

Pros

Great team to work with, supportive management, training when i first started was brilliant. Small things like free parking and a great space for taking lunch (TVs etc) make a difference. Little treats throughout the year make you feel valued. But overall it's just a happy place to work with good pay too!

Cons

Nothing stands out to me

1.0

1 Oct 2024

A horrible place to work

Customer care advisor

Recommend

CEO approval

Business outlook

Pros

The pay is decent and pays more than other customer care roles

Cons

Absolute abysmal management, a typical day is you leaving 100 voicemails, unfair treatment, step out of line once and they terminate your employment, what your expected to know regarding the role is unrealistic, minimal training and support

2.0

21 Jul 2023

All talk no action or support!

Junior software developer

Recommend

CEO approval

Business outlook

Pros

- Nice staff. - some supportive members of staff. - free parking. - parking permit. -local shops near building

Cons

- all talk. No training until 4 months into a 6 month probation. Failed my probation and extended it and failed it anyway... -remote team lead so never had in person training. Hardly any communication. -poor communication from managers. - poor recruitment process. - poor/no mental health support!! - Having no documentation on their internal apps. Left to figure it out yourself. - no training provided by management. - The managers held all of the knowledge and didn't pass it around the team. Think they like having that power over other staff members. However this didn't allow me to better support the team lead (which was my job too) You're led to believe you're doing well and it's the complete opposite.

PayStream Accounting Services Response

Thank you for taking the time to share this feedback with us. We’re sorry to hear about your experience while working at PayStream. We don’t shy away from seeking continuous improvement and to be the best we can be at giving all our employees a supportive and rewarding environment in which to thrive. This year we are focusing on helping our managers grow to be the be best they can be, are working on a comprehensive wellbeing approach, have enhanced our recruitment process for developers, and we are also developing more comprehensive training documents for our junior developers. We review all feedback, including that from our internal mental health awareness week, as it helps make PayStream a better company for everyone. Whilst things have not worked out here for you we wish you the very best of luck in your future career.

5.0

13 Jun 2023

Great place to work

Customer care representative

Recommend

CEO approval

Business outlook

Pros

Since working here I have instantly felt welcomed into a close knit family. There is plenty of on the job training and continuous development. Everyone is warm and welcoming and if you ever need assistance you can turn anywhere for help with any issues that you may face. Dont think I have actually worked at a place where they say you can progress and this is actually the case. Plenty of competitions getting ran to push you for prizes and plenty of out of work trips/ activities planned to keep you busy. Honest option: A great place to work would recommend to anyone who wants to learn new skills and progress within this sector of work.

Cons

Dont think I have found one as of yet apart from the coffee machine is downstairs.

PayStream Accounting Services Response

Thank you so much for leaving such a positive review. We really appreciate it.

Viewing 1 - 3 of 16 Reviews

Jobs at PayStream Accounting Services

Customer Service Advisor

Client Engagement Advisor

Key Account Executive

Cyber Security Engineer

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Reviews by job title

Best Job I've had in years!!

Good training and nice place to work

A Fantastic Place to Work!!

Been here 1 year - couldn't be happier

A horrible place to work

All talk no action or support!

Great place to work

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