There have been 3 rounds of considerable layoffs in one year in addition to a few conducted under the radar. Employees are either desperately burned out, trying to save the sinking ship, or don’t care anymore and are waiting to be laid off to collect severance. Clients are paying way too much for something that is now cheaper, faster, and more accurate . . . and they are catching on fast. The leadership team refuses to acknowledge these painful facts and blames customer success in particular for not pushing the product hard enough and not navigating the org chart to get in front of the C-suite. What leadership doesn’t realize due to their delusions of grandeur is that the C-suite doesn’t care about some fledgling vendor. Those who climb the ladder resort to gaslighting, bullying, and blaming so they can hold onto their lofty titles and big paychecks . . . because they know they can’t get a comparable job elsewhere. On top of that, the product itself looks and functions like a throwback to the early internet days, even with a recent “update”.
