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Quest Payment System

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Quest Payment System Reviews

2.3

35% would recommend to a friend

(19 total reviews)

33% positive business outlook

Quest Payment System has an employee rating of 2.3 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Quest Payment System employee rating is 40% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

19 reviews
1.0
15 Jan 2019

The Yacht Is Sinking

Recommend
CEO approval
Business outlook

Pros

There were definitely some benefits to working at Quest; most of the employees were intelligent and I still keep in touch with some of them. That's about it.

Cons

There are too many cons to list, but many of the previous reviews left by other disgruntled colleagues really hit the nail on the head. The main problem with the company is the owner Andrew and his cabal of C-level yes men (Most of which have never worked at a C-level before, seriously, look it up on LinkedIn). Most of the good employees have left or are leaving and I have serious doubts about this company, so even if you only read up to here. Know that turn-over right now is at an all time high. The owner Andrew will bad-mouth anyone and everyone. When I handed in my resignation Andrew told his band of merry yes-men that it was good that I was leaving and that I added no value to the company. This normally would be totally fair, but Andrew didn't even bother to learn my name (this isn't a big company), Andrew told me that he "worked with main-frames" and that "turning the Windows on and off and then back on" will fix a complex SQL Server issue and that he shouldn't be doing me job for me by imparting this wisdom. Andrew told the senior network engineer how routers work, switches apparently work differently too. Basically, Andrew is always right, and you're wrong. Always. There is so much technical debt dragging down on the company that I don't think it can ever reach escape velocity. Andrew seems to believe that once you buy something IT related, it's good for the next 15 years. So if this is the sort of company you want to work for, go ahead. If you are sane and don't want to be treated like dirt, look else where.

1.0
7 Feb 2023
Recommend
CEO approval
Business outlook

Pros

There are some really nice and helpful people there but I wouldn't attribute this to the company

Cons

Management is terrible, they do nothing day in day out while micromanaging you on your job they have no clue how to do which results in them coming up to you without a clue about what they're even going to say but they somehow don't see this as embarrassing. Management will act outright hostile to you, tell you to do one thing and when you do it they will blame you for it being the wrong decision even though they refuse to let you decide for yourself, the problems they cause are your own fault. You will get essentially no support, management will do absolutely nothing for you except make your life harder, people will come after you because of their own insecurities. You can do good work and have it recognized by multiple departments and you can be willing to share knowledge with everyone and not keep it to yourself, they will still hate you just for existing. They give you no trust or respect when they don't know what they're doing in their jobs, they will pull you into countless meetings because the only thing they know how to do is waste time. Avoid working in support like the plague, there is no worse support job you can end up in than at Quest Payment Systems and things will only get worse because they don't know how to run the department at all.

1.0
1 Nov 2018

Not recommended...stuck in the past.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly colleagues, nice office although old layout

Cons

Leadership is stuck in the past, outdated systems, processes and procedures. Leadership don't want change, and want yes "men" only.

Viewing 1 - 3 of 19 Reviews

Glassdoor has 19 Quest Payment System reviews submitted anonymously by Quest Payment System employees. Read employee reviews and ratings on Glassdoor to decide if Quest Payment System is right for you.