Selfridges reviews about "commission"

Clear favouritism from managers, if you worked there 2 years+ and have no life outside of Selfridges then you are a favourite. This means your cheeky holiday/Christmas requests always get approved and you can mess about all shift not lifting a finger and they will turn a blind eye. It is easy to feel like an outsider as the employees are cliquey and bully new people leading them to quit after only a few months. Co workers sneakily steal your sales you worked so hard for that 1% commission and management does nothing about it because either way a sale is a sale and it makes the company look good.

some of the older members of staff who had worked there a while were quite cliquey, felt looked down upon by them can get a bit boring if you’re on a quiet section which also means less commission

The scheduling and hours flexibility

Hours, pressure to deliver sales,

No holiday during November - January , no career progression, low salary, no staff discounts on sale

Commissions are low but there is an incentive if you meet targets

Cliquey culture comes up a lot, particularly at the Birmingham store, with several reviewers describing department-level cliques and favouritism from managers. Management is hit-or-miss — described as a "lottery" depending on which floor manager you get; some are praised, others called rude or poor at communicating. Sales targets and KPI pressure can be heavy; pushy selling is expected and underperformance shows up in reviews.

Usually the areas are understaffed