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Service Works Global

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Service Works Global Reviews

3.1

53% would recommend to a friend

(25 total reviews)

Mats Broman

100% approve of CEO

49% positive business outlook

Service Works Global has an employee rating of 3.1 out of 5 stars, based on 25 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Works Global employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

25 reviews
1.0
13 Apr 2022

Poor commission scheme

Recommend
CEO approval
Business outlook

Pros

There are some nice people... also some not nice people

Cons

The commission scheme is designed to place the risk on the salesperson . The salesperson gets paid upto 2 months AFTER the funds have reached SWG's bank account. The reality is you can wait well over a year to be paid on something you sold for reasons totally out of your hands - slow implementation, poor implementation etc. Worse still, if you ever leave the company you lose any entitlement to the commission you have earned which given the policy on cleared funds you will always be on the back foot. This is not industry-standard - coupled with below-market salaries this is not an organisation where you can earn well.

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Service Works Global Response
4y
Thank you for your comments. We strongly believe that our commission scheme is in line with market rates and is structured in a fair and honest way, aligned with commonplace commission structures– and most importantly, given your feedback – commission scheme terms are clearly stated in writing. It is unfortunate that you feel there is some hostility, as we are committed to building a strong, engaged and cohesive workforce. We have a number of long-standing employees, in all departments, including Sales, which is testament to this fact.
2.0
1 Mar 2022

Mediocre at best - Easy and stress free

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Low stress No micromanagement Some employees are okay, some are nice people Okay location

Cons

No processes No culture Dark and dingy office No atmosphere in office but senior management seem to dislike employees wfh Everyone does their own thing, no real help/training Extremely boring

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Service Works Global Response
4y
Thank you for your feedback. Since pandemic restrictions have eased, we have adopted a hybrid working model in all of our offices. Regarding your comments about training, we are currently in the process of delivering a number of additional new training initiatives, both job-based and also to equip staff with the business skills to further their careers.
1.0
10 May 2021
Recommend
CEO approval
Business outlook

Pros

Exposure to projects and good social aspects through lively employees

Cons

HR is abysmal- power hungry and lacks empathy. Shocked by how situations have been dealt with in the past. Lack of progression, poor wages and complete disregard to employee career goals

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Service Works Global Response
5y
We are shocked to read these accusations levelled exclusively at HR, which anyone in the company would know is an extremely small team and is not responsible for determining progression, salary levels or career goals. Those areas are the responsibility of line managers and the senior management team. We have many colleagues who have built their careers at SWG and have benefitted from regular salary increases, even during the pandemic whilst other companies were scaling back. We can only conclude sadly that this seems to be a targeted attack on HR driven by personal issues unrelated to the company. Its disappointing for members of the HR team to be unfairly singled out with such unfounded accusations and HR continues to have the support of myself and the senior management team.
Viewing 1 - 3 of 25 Reviews

Glassdoor has 26 Service Works Global reviews submitted anonymously by Service Works Global employees. Read employee reviews and ratings on Glassdoor to decide if Service Works Global is right for you.