Is Sixt a good company to work for as a Customer Service Agent?

Customer Service Agent professionals working at Sixt have rated their employer with 2.9 out of 5 stars in 18 Glassdoor reviews. This is a lower than average score with the overall rating of Sixt employees being 3.6 out of 5 stars. Search open Customer Service Agent jobs at Sixt now and start preparing for your job interview by browsing frequently asked Customer Service Agent interview questions at Sixt .

Does Sixt pay Customer Service Agent employees well?

Customer Service Agent professionals rate their compensation and benefits at Sixt with 3.1 out of 5 stars based on 18 anonymously submitted employee reviews. This is 14.9% worse than the company average rating for salary and benefits. Find out more about Customer Service Agent salaries and benefits at Sixt .

How happy are Customer Service Agent professionals working at Sixt?

4% of Customer Service Agent employees at Sixt would recommend their employer to a friend. This rating has increased by 175% in the past 12 months. Customer Service Agent professionals have also rated Sixt with a 1.1 rating for work-life-balance, 2.3 rating for diversity and inclusion, 1.2 rating for culture and values and 2.1 rating for career opportunities.

What are the top reviewed jobs at Sixt?

Rental Sales Agent (315) , Branch Manager (46) , Conseiller commercial (29) , RSA (26) , Customer Service Representative (25) , Manager (25) , Sales Agent (23) , Senior Branch Manager (22) , Rental Agent (21) , Customer Service Agent (20) , Software Engineer (20) , Sales Associate (19) , Customer Service Representative/RSA (17) , RSA Agent (17) , Senior Rental Sales Agent (14)

What are the pros of working at Sixt according to real employee reviews?

"Good Pay and Benifits" ((in 64 reviews)); "Work life balance is good and better as compared to early stage start ups." ((in 59 reviews)); "Great people to work with" ((in 54 reviews)); "You get full benefits and the pay rate is so good for a customer service position." ((in 50 reviews)); "Great teams to work with in the branches" ((in 49 reviews))

What are the cons of working at Sixt according to real employee reviews?

"Bad management and expectations day to day" ((in 103 reviews)); "Not all managers are good to work with." ((in 35 reviews)); "Low salary and old technology" ((in 33 reviews)); "long hours and rarely weekends off" ((in 32 reviews)); "1. Indian leadership is poor" ((in 22 reviews))

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Sixt Customer Service Agent reviews

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2.9

4% would recommend to a friend

(18 total reviews)

Alexander Sixt and Konstantin Sixt

Not enough data to show CEO approval

4% positive business outlook

Ratings by category

3.1

Compensation and benefits

2.3

Diversity and inclusion

2.1

Career opportunities

2.0

Senior management

1.2

Culture and values

1.1

Work/Life balance

Customer Service Agent employees have rated Sixt with 2.9 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Customer Service Agent professionals have an average working experience there. Sixt is rated in line with the average (within 1 standard deviation) by Customer Service Agent professionals compared to other employers within the Transportation and logistics industry (3.4 stars).

Reviews by job title

18 reviews

4.0

31 May 2026

Steady pay with busy days and outdoor work challenges

Customer service agent

Recommend

CEO approval

Business outlook

Pros

Steady pay and hours but the work is busy some days.

Cons

Depending on branch and setup you work outside and deal with weather in your locale.

Sixt Response

21h

Dear employee, thank you for sharing your experience with us in Phoenix! We're glad to hear that you appreciate the steady pay and hours at Team Orange. We hear your feedback on outdoor working conditions – we understand that weather can be a real challenge depending on the location and setup, and we continuously look at ways to improve working conditions for our teams. Thanks for being part of Team Orange! Best regards

3.0

6 May 2026

Easy job with good bonuses, but poor management

Customer service agent

Recommend

CEO approval

Business outlook

Pros

Easy job, good sales bonuses

Cons

Management, alot of staff turnover leading into stupid hours.

Sixt Response

Dear former employee, thank you for sharing your experience with us in North Lakes. We're glad to hear that you found the role straightforward and appreciated the bonus structure. We also hear your concerns about management and the impact of high staff turnover on working hours. Sustainable workloads and fair scheduling are important to us at Team Orange, and your feedback highlights where we need to do better. If you'd like to share more details in confidence, feel free to reach out to us at talents@sixt.com. We wish you all the best in your next role. Best regards

4.0

28 Mar 2024

Good company

Customer service agent

Recommend

CEO approval

Business outlook

Pros

Good team and good atmosphere to work in for everyday. Enjoyable and you don't feel how fast is the time.

Cons

Salary is low and targets are high.

Sixt Response

Gracias por hacernos llegar tu feedback, agredecemos que hayas compartido con nosotros tu experiencia en SIXT. Con el objetivo de seguir mejorando y creciendo como compañia, tenemos en cuenta los aspectos de mejora que propones y destacamos los puntos positivos de tu día a día. Un saludo.

Viewing 1 - 3 of 18 Reviews

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Steady pay with busy days and outdoor work challenges

Easy job with good bonuses, but poor management

Good company

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