Pros
The culture here is honestly one of the biggest positives. The owner is warm, approachable, and genuinely tries to work with employees while still keeping things ethical and consistent for clients. There’s a real effort to balance flexibility with maintaining standards, which I appreciate. The intake process also does a good job of matching therapists with the kinds of clients they actually want to work with, which makes a huge difference long term. The practice offers things like CEU stipends, bonuses, and student loan assistance, which helps people feel supported professionally and financially. There are also a lot of small culture things that make the environment feel more personal — team lunches, bonding events, birthday/work anniversary lunches with the owner, etc. It doesn’t feel overly corporate. The protocols and metrics can feel like a lot sometimes, but they do make sense overall and are clearly connected to consistency of care, client support, and determining bonuses/benefits.
Cons
Sometimes communication around policies or requests can feel a little overwhelming because there’s such an effort to explain the reasoning behind everything. I appreciate the transparency, but occasionally it can feel like hearing all the reasons something might not work before fully hearing whether it actually could.