SugarAI Reviews

2.9

42% would recommend to a friend

(320 total reviews)
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David Roberts

41% approve of CEO

38% positive business outlook

SugarAI has an employee rating of 2.9 out of 5 stars, based on 320 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

320 reviews
5.0
2 Sept 2021

good

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good stuff going on here

Cons

work hours differ at times

2.0
4 Oct 2016

Not what I'd hoped

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good size company, not so big that you get lost in the shuffle, not so small that everything is held together with chewing gum. The variety of snacks come in handy if you have sufficient willpower. Work-life balance is pretty good for most positions. Although like anywhere we have the occasional bad egg, most folks are nice. Interviews are easy, as are reviews.

Cons

The company has not taken off like it should have. Competition, bad management decisions, and executive churn all contribute. Generally speaking, it’s not an environment that supports and values employees. The physical work space, usually just a table in a bullpen, is a great example. People figure this out pretty quickly, and the ones with options seem to move on. Employee turnover is high, and the upper managers that haven’t figured out the value in retaining good people are killing the company. Many of us share info with each other. Some departments do a pretty good job of backing their people (Support, Dev), some are the opposite (G&A, Sales). The negative impact the CFO had on the people under him has been astonishing to those of us watching, though somehow he continues with impunity.

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SugarAI Response
9y
Thank you for your feedback, as your input is valuable to us. Your feedback will be shared with management. Sugar is in a pivotal time in our company's evolution, and with this comes necessary change in order to propel forward. Addressing your feedback on the work space, we are excited to open up the additional, modern office space in Cupertino this month. We realize people work best in various environments which is why we provide options - open space as well as quiet rooms. Our people are our success, and we will continue to listen and strive for positive change.
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Glassdoor has 339 SugarAI reviews submitted anonymously by SugarAI employees. Read employee reviews and ratings on Glassdoor to decide if SugarAI is right for you.