11 Dec 2020
Sunderlin Behavioral Interventions Response
2yThank you for sharing your concerns and providing feedback about your experience at Sunderlin Behavioral Interventions. We take your comments seriously and appreciate the opportunity to address them.
We're pleased to hear that you found value in working with the families and children during your time with us. However, we are genuinely sorry to learn a the negative aspects you mentioned, and we take your concerns seriously.
Your highlighted cons are concerning:
1. **Disrespectful and unprofessional owners:** We deeply regret if you felt disrespected or encountered unprofessional behavior. Treating our team members with respect is a fundamental expectation, and we take this matter seriously.
2. **Failure to pay for overtime (illegal):** If there have been issues with overtime compensation, we apologize for any oversights you feel you may have experienced. We are committed to ensuring that our employment practices comply with all legal state requirements, and we have investigated and found no such violations.
3. **Inability to have a neutral conversation and gaslighting:** Open and respectful communication is vital to our company culture. We take your feedback about the communication style seriously and will address this internally to ensure a more positive and neutral approach.
4. **Bashing other companies and unethical prioritization:** It is not our intention to undermine other companies or compromise ethical standards. We take your feedback seriously and will review our practices to ensure alignment with ethical standards and professional conduct.
We are truly sorry that your felt your experience at our agency was not positive, and we appreciate your honesty. Your feedback helps us identify areas for improvement, and we are committed to addressing these concerns.
Regarding your advice to management, we acknowledge the need to do better, and we have actively been working to create a more positive and respectful work environment. If you are open to providing more specific details or have additional concerns, please feel free to reach out directly.
Thank you for bringing these issues to our attention, and we wish you success in your future endeavors.
Sincerely,
Yrenka Sunderlin, CEO