Question 1

Is TTEC a good company to work for as a Chat Support?

Accepted Answer

Chat Support professionals working at TTEC have rated their employer with 3.5 out of 5 stars in 86 Glassdoor reviews. This is a higher than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Chat Support jobs at TTEC now and start preparing for your job interview by browsing frequently asked Chat Support interview questions at TTEC.

Question 2

Does TTEC pay Chat Support employees well?

Accepted Answer

Chat Support professionals rate their compensation and benefits at TTEC with 3.1 out of 5 stars based on 86 anonymously submitted employee reviews. This is 3.3% better than the company average rating for salary and benefits. Find out more about Chat Support salaries and benefits at TTEC.

Question 3

How happy are Chat Support professionals working at TTEC?

Accepted Answer

71% of Chat Support employees at TTEC would recommend their employer to a friend. This rating has increased by 12% in the past 12 months. Chat Support professionals have also rated TTEC with a 3.3 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.2 rating for culture and values and 3.2 rating for career opportunities.

Question 4

What are the top reviewed jobs at TTEC?

Accepted Answer

Customer Service Representative (2398), Customer Service Representative (CSR) (814), Team Leader (165), Licensed Insurance Agent (158), Team Lead (151), Insurance Agent (126), Customer Service Agent (118), Customer Service (113), Sales Representative (99), Technical Support Representative (97), Fraud Analyst (86), Customer Service Representative (CSR) II (83), Customer Service (CSR) (78), Talent Acquisition Specialist (78), Trainer (78)

Question 5

What are the pros of working at TTEC according to real employee reviews?

Accepted Answer

"It was a great work from home job" ((in 956 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 647 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 424 reviews)); "Great Culture and Values." ((in 224 reviews)); "Work environment is good and friendly" ((in 176 reviews))

Question 6

What are the cons of working at TTEC according to real employee reviews?

Accepted Answer

"The management is poor and unorganized." ((in 517 reviews)); "low salary — it feels like I’m not compensated well with the workload I have." ((in 505 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 429 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 162 reviews)); "I’ve encountered nasty and rude supervisors who usually would end up quitting only a few days later without any notice." ((in 96 reviews))

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