The Webster Reviews

2.5

37% would recommend to a friend

(44 total reviews)

Laure Heriard Dubreuil

79% approve of CEO

19% positive business outlook

The Webster has an employee rating of 2.5 out of 5 stars, based on 44 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Webster employee rating is 29% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

44 reviews
4.0
9 Mar 2024

Great Team

Recommend
CEO approval
Business outlook

Pros

Fun environment, with great coworkers, and strong supportive management

Cons

Not applicable at this time

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The Webster Response
1y
Hello! Thank you for your feedback! We are so glad to hear of the positive experiences! Promoting Team Spirit is one of our core values – we are thrilled this has been your experience. We value our Webster Flamingos very much, how our team shows up everyday makes The Webster great! Thank you for being part of our Webster Flock and taking the time to recognize your peers and managers. We fully believe in a people-first approach and are very glad to hear of the strong supportive management, our team leaders do their best to support teams as we bring passion and expertise to Webster clients. If you would like to share any additional feedback or recommendations – please don’t hesitate to chat with your manager or reach out to HR, we always appreciate objective and actionable feedback. Thank you for all that you do!
1.0
10 Jun 2022
Recommend
CEO approval
Business outlook

Pros

Discount is 50% off on most brands

Cons

Workload is very heavy and regional management is unprofessional. Do not expect development from this company. The work life balance is unbelievable, your personal phone is required to be used for work purposes and they do not compensate for it. Company is violating many labor laws and the VP is creating a toxic environment for all stores.

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The Webster Response
3y
Thank you for your feedback, we are sorry to hear of your experience. We understand the retail industry comes with a fast and seasonal pace and may not be the best fit for everyone. The Webster values work life balance and encourages team members to disconnect during off hours. Retail Teams and Stylists often use their personal numbers to connect with long-time clients and build relationships with new clients, The Webster offers a phone allowance for individuals whom elect into this benefit. The Webster offers resources, courses, and an EAP program to support work-life balance, time management, and stress management. Team members are able to connect with their direct manager for 1:1 development and coaching. We value the time and tenure invested by our teams and often promote internally. We are confident in our regional and executive leadership, we understand team dynamics may evolve. Each team member and team leader brings valued expertise into their role. We set challenging but achievable goals for our store teams and we are confident of the results each location delivers. We wish you all the best in your professional endeavors.
5.0
17 Dec 2024

Incredible

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Incredible place to work. Remote flexibility. Everyone is extremely nice and welcoming. Discounts.

Cons

Nothing bad about this place. It is a blessing to work here.

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The Webster Response
1y
Hello! Thank you so much for your kind words and for taking the time to share your experience at The Webster! We are so glad hear of the positive experience. We strive to create a welcoming, collaborative, and civil working environment – we are thrilled this has been your experience! We are extremely lucky to have each of our Webster team members be part of our Flamingo Flock! Thank you very much for being part of our Flock! We are so glad the remote work/hybrid flexibility has been received positively. We believe in supporting in our team members in different ways, and we are glad we are able to extend this to many roles – specifically on the corporate end, and help them achieve their best work. We look forward to continuing to provide a great working environment that mirrors our Webster Values, thank you so much for your feedback! If you ever have any feedback or recommendations, please don't hesitate to reach out to the HR Team – we would love the input!
Viewing 1 - 3 of 44 Reviews

Glassdoor has 49 The Webster reviews submitted anonymously by The Webster employees. Read employee reviews and ratings on Glassdoor to decide if The Webster is right for you.