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Thomas Cook Reviews

Updated 21 March 2019
398 reviews

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3.3
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Recommend to a friend
Approve of CEO
Thomas Cook CEO Peter Fankhauser
Peter Fankhauser
138 Ratings

Employee Reviews

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Pros
  • "Thomas Cook is continually striving to improve which provides a positive and open working environment" (in 25 reviews)

  • "people, culture, buzz and ability to manage your work life balance" (in 10 reviews)

Cons
  • "long hours shift work and night flights" (in 23 reviews)

  • "blich; es kommen permanent weitere Aufgaben dazu, ohne Entlastung, work-life-balance eher schlecht" (in 8 reviews)

More Pros and Cons

  1. "About company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mumbai
    Former Employee - Anonymous Employee in Mumbai
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Thomas Cook full-time (More than a year)

    Pros

    For beginners - It's a good company

    Cons

    None as of now as they provide good opportunity


  2. "Software engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Thomas Cook full-time

    Pros

    Good for travel domain employee

    Cons

    Less growth,less work motivation,team

  3. "Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Thomas Cook full-time

    Pros

    Vibrant and diverse work culture, Supportive colleagues, Job Stability

    Cons

    Not a decent pay in initial years, office politics and laid back attitude of higher management.

    Advice to Management

    Give opportunities to fresh blood to progress and come up


  4. "WORST COMPANY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Thomas Cook full-time (Less than a year)

    Pros

    Worst company
    Filling own pockets
    Non sense environment
    Cheap thinking employees

    Cons

    Lazy Seniors
    Cheaters
    Earning black money by passing the customers outside

    Advice to Management

    Change the seniors soon in haryana and punjab


  5. "Customer Relationship Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bengaluru
    Former Employee - Anonymous Employee in Bengaluru
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Thomas Cook full-time (More than a year)

    Pros

    People at work
    not much pressure

    Cons

    Work quality, career progress. tall organisation


  6. Helpful (1)

    "Working in eastern region"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Purbi Singhbhum
    Former Employee - Manager in Purbi Singhbhum
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Thomas Cook full-time (More than 3 years)

    Pros

    Growth of knowledge in forex

    Cons

    Pathetic management.. As if the company is owned by Bengalis only

    Advice to Management

    Sweep off the employees in higher level sitting in the organization since two decades.. Good for nothing but only in politics


  7. "Work culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Gurgaon, Haryana
    Current Employee - Business Analyst in Gurgaon, Haryana

    I have been working at Thomas Cook full-time (More than 3 years)

    Pros

    Healthy environment and a good place to work.

    Cons

    Less focus on IT which is really required to increase.

    Advice to Management

    Please invest in IT.

  8. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ANDHRA PRADESH in Hyderabad
    Current Employee - ANDHRA PRADESH in Hyderabad
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Thomas Cook full-time (More than 3 years)

    Pros

    Healthy environment to work for

    Cons

    Management should understand the stress an employee face

    Advice to Management

    Nothing to suggest nice environment to work for.


  9. "Excellent environment for growth n people friendly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thomas Cook full-time

    Pros

    Great learning opportunities for fresher's or people with 2 to 3 years of work experience
    Working environment is lively and light
    No problem in getting leaves or holiday
    Good bonus usually

    Cons

    Not great pay masters
    After 3 to 4 years you might feel stagnant or low paid

    Advice to Management

    Salary structures should be flatter for the hierarchy of people in the organisation.


  10. "Will not suggest to people who are looking for salary and personal growth in this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Bengaluru
    Former Employee - Assistant Manager in Bengaluru
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Thomas Cook full-time (More than 3 years)

    Pros

    The pros that i would like to mention would be that we had a really friendly and cooperative team with our immediate manager being really supportive.
    Being in Foreign Exchange i had a good experience working with the brand name and i had really decent work timings which were easy to manage work-life balance.

    Cons

    So compared to Pros there are many more cons which i would really recommend people to look at before joining the company.
    1. During the college placement the company made great promises saying we would be provided the opportunity to do an MBA in which half of the expense will be borne by the company and the other half by us which only after accepting the offer letter and during the induction we realised that it was all a fake promise and in turn the words were changed by the HR to us saying that we would provide you with support in taking leaves if you join any such classes.
    2. The company does not tell you about the hidden charges which would be deducted from your salary.
    3.In the first appraisal of mine i was given a hike of only Rs500 stating the reason that company had not met the target and i have spent 6months of my time just learning the whole work so next appraisal definitely if i outperform i would be given a good hike which sounded convincing but i was not even getting that hiked amount as Rs354 was taken as ESIC charges which was never informed to us earlier neither we could claim it unless we are sick and visit the specified hospital which means the money is completely lost.
    4.I put my whole mind and heart into my work the next year only to realise that i was promoted with a hike of Rs2634 but to my surprise, my very fellow colleague who i agree had more degrees than me but who got less ranking than mine and had also faced many issues related to his inconsistency in work got not only more hike than me but also more inventive than me. And incentive by the way, not a great amount. Just a month's salary. What i realised was why did i even put so much effort the whole year and take responsibilities when i am not even valued for it.And the same year i was again given a fake promise that next year for sure they would propose for a really good hike for me.
    5. Responsibilities kept adding up with no added advantage to me in the income part from the company's side as they would make people work with no reward to those who are sincere.
    6.I was given the responsibility of training the new staff which being on the job training which i did not mind doing as even i was getting to experience something new but to my surprise people who had no previous work history or any relation with the industry were given almost double the amount of salary than what i was getting after giving 2 years of my life to the company.
    7.After all this due to personal reasons i had decided to quit the company and to my surprise in this third appraisal i was given a hike of Rs3000 change which all going to PF basically the new salary reward being just Rs300 in hand which when i questioned the seniors the reply given to me was that they already knew that i was going to leave so there was no point giving a hike .So ultimately what i understood was that there was no value for the effort i put into the company for the whole year.So one can imagine that spending almost 3 years in the company i was not even getting Rs3000 hike in hand from the year of joining bascially which made me feel that i did a big mistake spending such a long time with the company with no much benefit.
    This is the issue faced by people who are in the system and have no means to comlplaint about.
    I would not recommend to join this company.

    Advice to Management

    Kindly treat all your staff equally and pay them well and kindly do not make promises if you have no intention to fulfil those if you do not wish to lose your sincere employees on a frequent basis.