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    Topshop Reviews

    Updated 18 April 2019
    833 reviews

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    3.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Topshop Managing Director Mary Homer
    Mary Homer
    228 Ratings

    Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "Good discount / Discount on concessions" (in 65 reviews)

    • "30% staff discount, during staff appreciation periods you could get up to 20% off marked down items" (in 61 reviews)

    Cons

    • "Long hours and lots was demanded of me" (in 29 reviews)

    • "No room for growth especially for minorities" (in 14 reviews)

    More Pros and Cons

    1. "development"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in London, England (UK)
      Current Employee - Anonymous Employee in London, England (UK)

      Pros

      friendly staff, room for development

      Cons

      can’t return items brought on uniform discount

    2. "Sales assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Topshop part-time

      Pros

      Easy job, good staff discount, above average but not great wage, easy to swap shifts if you are busy

      Cons

      Boring when quiet (jan period)

      3. Join the Topshop team
      See Our Latest Jobs

    3. "Shop Assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Topshop part-time (More than a year)

      Pros

      Staff discount
      Fun people
      Good transport links

      Cons

      Work weekends
      Average pay
      Usual shop assistant role

    4. "Great Place to Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Topshop part-time

      Pros

      They care- want you to grow and improve

      Cons

      Can be boring on shop floor

    5. "Great"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Topshop full-time

      Pros

      Great discounts. Great training

      Cons

      Hard to work way up and very little pay rise

      Advice to Management

      More training

    6. "Sales assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Assistant in Milton Keynes, England (UK)
      Current Employee - Sales Assistant in Milton Keynes, England (UK)
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Topshop full-time (More than a year)

      Pros

      Good discount on clothes
      able to fit shifts around your needs

      Cons

      No ways to advance or try another role
      Treated with very little respect from managers/team leaders
      Rota’s are changed frequently without telling staff they have been changed

    7. "Team Leader"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Team Leader in Montreal, QC (Canada)
      Former Employee - Team Leader in Montreal, QC (Canada)
      Neutral Outlook
      No opinion of CEO

      I worked at Topshop full-time (More than 3 years)

      Pros

      Amazing staff, great job environment, and opportunities to grow

      Cons

      Because it is a retail environment, sometimes you have clients who are mean to you

      Advice to Management

      Please try to appreciate your staff the most you can

    8. "Worked for half a year"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Topshop part-time

      Pros

      Decent pay
      Sociable team
      20-30% discounts
      Lively work environment

      Cons

      Management is hit or miss

    9. "Decent Job"

      StarStarStarStarStar
      Former Employee - Retail Sales Associate
      Former Employee - Retail Sales Associate

      I worked at Topshop full-time

      Pros

      Wasn't the best wasn't the worst

      Cons

      Retail in general can be draining due to difficult customers but such is life

    10. "Topshop review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Topshop full-time

      Pros

      Staff uniform allowance
      Staff discount
      Training

      Cons

      Work load
      Large teams to manage