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    Topshop Reviews

    Updated 13 February 2019
    789 reviews

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    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Topshop Managing Director Mary Homer
    Mary Homer
    215 Ratings

    Employee Reviews

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    Pros

    • "Good discount (70% if i can remember" (in 63 reviews)

    • "30% staff discount, during staff appreciation periods you could get up to 20% off marked down items" (in 59 reviews)

    Cons

    • "No room for growth ESP if you're a person of color" (in 14 reviews)

    • "Long hours but it was a Christmas temp so that is expected" (in 28 reviews)

    More Pros and Cons

    1. "Good"

      StarStarStarStarStar
      • Career Opportunities
      • Comp & Benefits
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Topshop part-time

      Pros

      Really fun and treated v well

      Cons

      Long hours and lots was demanded of me

    2. "Dress cute to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Part-time Sales Advisor in The Grove, CA (US)
      Former Employee - Part-time Sales Advisor in The Grove, CA (US)
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Topshop part-time (More than 3 years)

      Pros

      Wear whatever you please, 4 hour shifts, weekdays weren't too busy

      Cons

      Always on feet, little room for advancement

      Advice to Management

      Make it feel more warm

      3. Join the Topshop team
      See Our Latest Jobs

    3. "Great company, great culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Assistant in Marble Arch, England (UK)
      Former Employee - Sales Assistant in Marble Arch, England (UK)
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Topshop part-time (Less than a year)

      Pros

      - Good pay per hour
      - Good discount / Discount on concessions
      - Given responsibility early on
      - Lovely managers
      - Youthful vibe

      Cons

      - High turnover
      - Not suitable for Full Time work

    4. "Good place to work part time"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Topshop full-time

      Pros

      People are easy to get on with. All the opportunities to get higher in the team.

      Cons

      No cons really. Whats expected of a sales job.

    5. "Decent"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Advisor in Belfast, Northern Ireland (UK)
      Former Employee - Sales Advisor in Belfast, Northern Ireland (UK)
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Topshop part-time (Less than a year)

      Pros

      Nice team members, good culture, room to advance.

      Cons

      Sporadic unreliable hours, basic pay

    6. "Average"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Topshop part-time

      Pros

      Good discount (70% if i can remember?), good and super nice workers, lots of benefits if you sell a lot or sell certain items.

      Cons

      Little hours, always watching your performance, management seem too entitled, like any fast fashion retail job.

    7. "great"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Topshop full-time

      Pros

      great team, everyones so lovely

      Cons

      can be a little stressful

    8. "Sales advisor"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Topshop part-time

      Pros

      Fun colleagues and work environment

      Cons

      Low pay and not much room for progression

    9. "Poor Management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Topshop full-time

      Pros

      Friendly colleagues and great team

      Cons

      Poor management
      No flexibility

    10. "Badly managed no progression"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Merchandise Administrative Assistant
      Former Employee - Merchandise Administrative Assistant
      Doesn't Recommend

      I worked at Topshop full-time

      Pros

      People are great
      Fun place to work
      Lovely refurbished office

      Cons

      No recognition for talent
      No support for progression, barely any learning opportunities just BAU.
      Despite lots of MAAs and BAAs leaving nothing done to stop this, a lack of appreciation for people in lower roles.
      No transparency, everything is sneaky and secretive rather than being open and honest.

      Advice to Management

      Nurture the talent you have to develop people and stop them leaving. Provide opportunities for people to do things out of day to day. There should be more than just one progress review a year.