Upstream BPO Reviews

They even delay for many months for my EPF contributions and Socso. They are stingy for confirming a staff to avoid giving annual leaves and benefits.

- whole management failure terribly - toxicity environment is totally unbearable - daily using vulgar words & inappropriate jokes - career growth only for those employees who are "favouritized" by management - horrible office politics & favoritism - long & ongoing delayed EPF & SOCSO for months - super biased and staffs being mistreated & taken for granted - no salary increment for confirmed employees - they always promise employees moon and stars verbally instead of black & white - they disregard agents opinions; they hate whenever agents speak up, instead they will be considered as rude - vaping and smoking in a closed air conditioning office - absolutely lack of professionalism - support team unskillful, unknowledgeable & unprofessional - support team only look after among themselves and they only support those agents who does not go against them - they like to shout, shame & "educate" an employee harshly in public in front of others instead of one to one session in a closed door room - they like to find unfavourable agents' fault as tiny as a mustard seed - blindly & desperately hiring candidates without a proper screening background - low salary package and no allowance or benefits whatsoever - no clinic panels, medical claim only RM50 - absurdly changing process within a short time - mixed up personal matter with work matter - cheapskate, lack of basic equipments for agents