Utilize Reviews

Wow that is horrible to read. We are really sorry you feel that way. As an existing employee we would always rather discuss these frustrations face to face before getting to this stage, but understand why you might not want to. Using times like the senior management open door sessions (the last one on the 24th April), regular team meetings, one to one appraisals, daily huddles and regular team events (EG weekly football, team building days, meals out etc) to feedback these feelings would always be encouraged. Or simply grabbing someone for a chat (this is a key reason why we have all tiers of management sat in the open office and not locked away in ivory towers). We are sorry you feel this is a last resort and you can’t approach any of the management team using one of those methods but thank you for the feedback none-the-less. It is better than being silent and not giving us the opportunity to address this perception and the points you raise. As always we are committed to creating a great place to work (and thereby a great place to be a customer) and we will work with you to ensure this perception is turned around. We look forward to resolving all these points together as a team.

Thanks for your feedback and we deeply regret things didn’t work out between us, especially based on your comments. Please be rest assured they are being taken very seriously. Embracing diversity and being non-discriminatory is built into our culture and documented in our latest staff handbook and DNA for success document in detail. Documentation and writing this down is one thing but it is absolutely paramount this is upheld and is working practice in reality. It is imperative our management teams are aware if there are areas within the business this is not apparent. On the training front we invest heavily in our training programmes, especially on our product / technical stack; so much so we have just been awarded another Microsoft Gold accreditation as a direct result. We always try to map individual training goals to that of the company and (where relevant) our technical portfolio, but do recognise there are occasions these don't necessarily align. Our staff retention rates (average 7 years) also highlight that we focus heavily on supporting our staff both through difficult times personally, professionally and even during extended periods of sickness. We are therefore sorry you feel these elements were not acknowledged in your case. We would welcome a conversation to discuss all your comments in more detail. You can help us initiate that by dropping us a line at hr@utilize.co.uk where your identity will be kept confidential (only our HR team will see this). Otherwise you have our assurance this has been raised with all the management teams here at Utilize and we wish you the best of luck for the future.