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Writer's Relief

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Writer's Relief Reviews

2.1

22% would recommend to a friend

(26 total reviews)

14% positive business outlook

Writer's Relief has an employee rating of 2.1 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

26 reviews
1.0
29 Apr 2017

Don't be fooled like I was. Run from this company as fast as you can.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Sadly, it truly is a great group of people. Due to the horrible work environment, employees bond and look out for one another much more here than they do at other jobs.

Cons

I was one of the employees who spent the most time working for this company, and I've never talked to a single person who had a good experience there. I'm very suspicious of the good reviews and am almost afraid to post this. Here are some of my specific issues: -Unstable and unkind work environment. I've seen people let go for things as small as keeping fans on their desks, or asking the CEO questions in person rather than emailing her. Every employee has to be worried about being fired at any second, every second of every day. -In the rare case of the management trying to "talk" to employees about their unhappiness, everyone is yelled at for being ungrateful and unhappy, rather than encouraged to speak their feelings. The management is unwilling to hear anyone's concerns or treat employees' opinions as valid. And there's no HR department, so there's nowhere to go with problems. -ZERO communication. Everything from employees being fired, to policy changes, to new branches of the company, to the company going remote, is kept a secret till the very last second, to the point where employees are uncertain whether they'll have a workplace tomorrow. I personally had my office and job description changed completely five times in two years--and I was never asked or even told about these major changes before they were carried out. Several times, I came into the office to find that my desk and my list of duties had totally changed. I know several other employees have gone through this as well. We're treated as interchangeable, less as people and more as pawns for the CEO. -The company treats its clients as badly as they treat employees. Prices are insanely high, clients are denied personalized help/advice, and clients aren't informed of company changes either. It's not a company you can feel good about working for. -Insane amounts of work and pressure. Tasks are distributed very unevenly, and asking for help always backfires. Though no one is technically required to work nights or weekends, employees are given a HUGE amount of tasks and projects, and get intense pressure to finish them even if that requires working round the clock. The CEO doesn't seem to understand time at all. She's constantly assigning new tasks, which she expects to be finished the second she's assigned them. That may sound like an exaggeration, but she literally does act like she expects a task is finished just because she's assigned it--and then lashes out at people for "not working fast enough." But at the same time, we're not paid overtime, and employees receive backlash for going over 40 hours in a week--no matter how much work is on their plates. -Employees are pit against each other and asked to spy on each other all the time. The CEO trusts no one and discourages personal relationships, making the workplace feel even less safe. -Something is VERY off about the CEO. She's an incredibly paranoid and unstable person, and how she treats employees depends on her own moods changing by the second. She's very passive-aggressive and loves to play mind games with her employees. Being around her is very uncomfortable. -Irrationally strict office. Employees are contractually bound to limit personal conversation to fifteen minutes a day, each room and hallway has at least one security camera working at all times that the CEO watches constantly, employees' emails are read and searched daily by management, cell phones aren't allowed to be used even in personal emergencies, employees aren't allowed to give the office phone number even to family, and there's a 5-10 page contract you're required to sign upon entering. You're encouraged to come to work no matter how sick you are, and there are several long periods where employees are not allowed to take time off for any reason. I feel this level of micromanagement is unnecessary and paranoid--and instead of making employees behave, it really just makes them feel unsafe and miserable in an already bad environment. -Pay is ridiculously low, and there are no benefits or paid sick days. Even though new employees are told there's opportunity for advancement, that's blatantly untrue. -Almost constant turnover rate. For all the reasons mentioned above, employees are constantly either being fired or taking other jobs. This never fails to anger the CEO and thus leads to the employees left being even more stressed and badly treated.

1.0
10 Jan 2018

Stop and Read.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people who work here are fantastic! The experience gave me a great amount of responsibility.

Cons

My pay did not reflect my work. The managers are rude and self-righteous.

1.0
14 Mar 2018

We deserve better.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

All of my co-workers were wonderful, hard-working employees and great people who I'm very grateful to have met. Many of the clients I worked with were also very talented writers, and I truly enjoyed reading and helping them with their pieces and found it very motivating in terms of my own writing career to work with them.

Cons

Other reviews on here have already accurately touched on the toxic, anxiety-inducing work environment, the complete lack of respect for employees and the degrading way they are treated, and the insane level of control and micromanagement from the company's president. But besides the terrible treatment of employees (which includes sexual harassment by multiple people within the office, racial discrimination, refusal to pay unemployment, and even withholding tax documents from employees who left on bad terms--all with no HR department whatsoever that could help resolve these issues), there is also a level of dishonesty when it comes to the company's clients. When I worked at Writer's Relief, going to work every morning was something I dreaded not just because of the miserable environment or the constant threat of losing my job without warning or explanation, but because I was expected to mislead our clients and misrepresent the way that the company operated to them. I was told to give out fabricated statistics, to exaggerate the success rate of different services, and to twist my wording when offering services to clients in a way that would create a false representation of what our services actually were. Writers who were working with us and wanted to take a break from the service needed to pay a "holding fee" in order to keep their records with us intact, and when clients wanted to stop using any of our services or scale back to a lower level of service, we were encouraged to continue to hassle them to stay on or even upgrade to more expensive services, even if we knew that they had financial or personal reasons for not wanting to continue. Often times, we had to give clients descriptions of "teams" within the company that didn't exist, to make the company seem bigger and more structured than it actually was. Because the company is incredibly understaffed and each employee is overloaded with work, mistakes were frequently made, and we were constantly making up stories to cover up things that went wrong. It was impossible to maintain any level of self-respect working at Writer's Relief, not only because of how I was treated as an employee and as a person, but also because of how I was expected to treat clients, some of whom I had developed close relationships with. Employees and clients alike both deserved better than the treatment we got from Writer's Relief.

Viewing 1 - 3 of 26 Reviews

Glassdoor has 26 Writer's Relief reviews submitted anonymously by Writer's Relief employees. Read employee reviews and ratings on Glassdoor to decide if Writer's Relief is right for you.