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Yelp Reviews

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Found 2030 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
46%
Recommend to a Friend
79%
Approve of CEO
Yelp CEO Jeremy Stoppelman
Jeremy Stoppelman
1158 Ratings
Pros
Cons
  • "Do not sacrifice 40 hours of your life every week to be ripped apart by angry business owners who hate you before you call(in 161 reviews)

  • "Can be exhausting if you don't have a work/life balance (use the Gym subsidy)(in 40 reviews)

More Pros and Cons
  1. Helpful (1)

    "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Yelp full-time

    Pros

    Fast development, this will help to learn a lot

    Cons

    Proper coding style is not followed

    Yelp2019-01-29
  2. Helpful (161)

    "Amazing People, Incredibly Unhealthy Work Environment, HR Nightmare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Yelp full-time for more than a year

    Pros

    I am writing this review 6 weeks after leaving Yelp and about 4 at my new company so I feel like I have had some time to digest, compare, and reflect on my experience. THE GOOD: People - A pro and a con, we will get to that later. I have made some of my dearest friends and amazing mentors working there. Everyone is around the same age, has similar goals as you, and for the most part your peers encourage you to succeed....

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    Cons

    ***IMPORTANT*** Let the record stand that in September there was an attempted SHOOTING at Yelp in SF and NOT A SINGLE MESSAGE was sent out until 3PM three days later after employees were panicking/gossiping about it. Our stock plunged nearly 30% in Nov. Business owners were talking about it on our calls and not a single person in management or leadership addressed it. Buckle up, because there are many. ...

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    Advice to Management

    1. Stop promoting only white people. It's incredibly obvious. 2. Grow up -- flirting with your employees is embarrassing and unprofessional 3. Take a good look at the morality of how you're running your company. 4. Your trophy winners are quitting -- shouldn't that tell you something? 5. Stop bullying people when they choose to go elsewhere. Don't tell me I'm 'giving up' or 'if you can't be successful/happy here,...

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    Yelp2019-01-02

    Yelp Response

    March 15, 2019People Operations at Yelp

    We take the safety and security of our employees extremely seriously; there are two layers of physical security at our NYC office: 1) the building security in the lobby and 2) Yelp's own physical security team stationed at reception; all are trained professionals (many with law enforcement ...

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  3. Helpful (6)

    "Income Inequality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Director in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Yelp full-time for more than 19 years

    Pros

    You can make a lot of money with the right accounts and good timing

    Cons

    Pressure from wall street has put pressure on management to set unrealistic revenue expectations on the sales teams. While managers benefit from the law of averages, in terms of variable compensation, the majority of individual contributors are unable to meet/exceed quotas, while a minority of the team will make serious bank. Finance Operations always finds ways to move accounts around to minimize sales commissions.

    Advice to Management

    Walk the walk. Don't just talk about transparency waiting for people to speak up and face retribution for being negative. Call out the elephant in the room to facilitate honest conversation.

    Yelp2019-04-05
  4. "Very Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Local Client Partner 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time

    Pros

    Kitchens are stocked Pay isn't terrible

    Cons

    Making a lot of dials People complaining about reviews

    Advice to Management

    More transparency

    Yelp2019-04-19
  5. "Quit Complaining"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Yelp full-time for more than a year

    Pros

    Amazing work culture that allows you to quickly make friends from all over the US.

    Cons

    Constantly micro-managed by managers.

    Advice to Management

    80 calls a day isn't effective.

    Yelp2019-04-18
  6. Helpful (1)

    "Can honestly say I like it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Site Reliability Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time for more than a year

    Pros

    * Yelp is a company with a big and solid user base. Lot of traffic, lot of load, lot of things you will probably never going chance to work with and issues resolve working for a startup. * Yelp is not one of FAANG and generally speaking a medium sized business. Engineering department looks fairly lean. This mean it is quite unlikely board is going to dump hundreds of workers in the end of a year to improve financial...

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    Cons

    Most of them apply to the folks who plan to work in the office. Can tell nothing for remote folks. * You won't buy a lambo after IPO - the company is already public. * You go out and pay for your food yourself, no daily deliveries, just cafeteria and snacks. * No dry cleaning service. * No gym * No showers (critical if you're biking) * No Uber/Lift credit to get to/out of office. You pay for your transportation/parking...

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    Advice to Management

    How about office in Colorado?

    Yelp2019-04-10
  7. "Yelp Training is like attending a top sales school!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - AAE in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time (Less than a year)

    Pros

    Great sales script. Amazing, smart managers. Great culture and recruiters really find great people to fill training classes.

    Cons

    Not much parking close by for Scottsdale so parking a few blocks away and walking is not ideal. At least AZ is always sunny!

    Advice to Management

    Keep doing what you are doing!

    Yelp2019-04-10
  8. "Lots of opportunity for growth and career options"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time for more than 3 years

    Pros

    Lots of opportunity for growth as a professional. From learning how to sell, how to present to a floor, how to self diagnose, how to handle stress, etc., you have access to trainings and opportunities that can greatly impact your career. You always have access to someone when you are struggling (your manager, a top performing rep, your director, other managers, etc). When it comes to growth opportunities, there is management,...

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    Cons

    High stress job, as all sales jobs are. Some managers are on the greener side, but there has been a big shift towards manager training to fix this.

    Yelp2019-04-10
  9. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Scottsdale, AZ
    Neutral Outlook
    No opinion of CEO

    I worked at Yelp full-time for more than 5 years

    Pros

    Only have to work 40 hours/week

    Cons

    There is a set schedule

    Yelp2019-04-09
  10. "Lots of cold calling- comission structure is rough"

    StarStarStarStarStar
      Current Employee - Account Executive 

      I have been working at Yelp full-time

      Pros

      Awesome people, baristas, kitchen stocked

      Cons

      Don’t expect regular commission paychecks

      Yelp2019-04-21
    Found 2030 reviews