Yelp Reviews

Pros

You will meet the most compassionate, funny, and caring people and makes lifetime connections and friends. The job has clear cut expectations and gives you all the tools and training that you need to be successful. Anyone that works hard can succeed. I liked the AE role and never left it for 6 years. I like working with local businesses and helping them. I like how the commission structure clearly states how much money you can make. I struggled at first but after a few years I was making more money than all the people my age at a job where I could leave at 5:30 with no stress. I personally like structure and routine. I also like knowing exact metrics needed to succeed. If you are determined and work hard the sky is the limit for you. I stayed in the account executive role and was making six figures easily. I had the opportunity to be on the landing team in the Washington dc office. Personally I think the account executive role is the best job in the company.. The job changed my life.

Cons

The job is definitely challenging but that is every sales job. What makes this job special is that you will meet the most caring amazing people and I always felt excited to go into work every day. I will cherish the relationships I made here forever. Everyone supports one another and wants to help each other succeed.

Pros

Friendly culture, and the scope of your work will be pretty large. This doesn't mean you will be overworked though, because Yelp really values WLB and does not feel cutthroat. Great environment to learn and grow. Corporate strategy during COVID has been great.

Cons

Comp could be better, especially in high CoL cities like Van/Toronto. Prod/Eng seems understaffed especially when compared to competitors (Google/FB/etc.) but we are hiring a lot.

Pros

There were some great people and this was a nice opportunity to get something on my resume post college without any experience.

Cons

Oh, where to begin. Salary is alright, not exactly competitive but becomes competitive if you stay there for 2 years+. The insane turnover rate was uninspiring, one day you'd walk in to a new teammate because, "Bob quit via email last night. Here's your new teammate Tom. Let's hit the phones!" During my tenure I witnessed people quit via text, walk out at lunch, leave notes on desks, and just not show up. The nonstop BLARING of America's Top 40 Pop Hits, I believe mentioned in several other reviews, is enough to make you never want to listen to music again. But it wasn't the next-level micromanaging, anxiety attacks, "sick beer kegs in the office", impractical daily metrics, or constant verbal abuse over the phone from business owners that really drove me out of there. One of my teammates and myself witnessed an incident where a teammate (who had previously had several 'incidences' that resulted in zero disciplinary action) said some incredibly vulgar things to my manager that created a very uncomfortable and hostile work environment. Once again, no disciplinary action, so the witnessing teammate and myself took the issue to HR. HR asked us to recap the entire scenario, vulgar words and all, which was uncomfortable for the two of us, but in the end it was his word against ours, and no disciplinary action was taken. My teammate quit the following day and myself not far behind her.

Pros

Healthcare, snacks, fast paced environment

Cons

Limited resources, unattainable quotas, no opportunity to move roles

Pros

- coworkers can become your best friends - pantry - free cafe bar - benefit packages

Cons

- the entire role itself. if you love cold calling, getting cursed out at by business owners who have been contacted multiple times and still do not want yelp ads, and being micro managed by your manager and your director...this is the job for you. i only enjoyed coming to work for my co-workers/teammates. i loathed every second i was here and management will torture you with daily meetings on how they can help when literally...it's not you that can't close or sell. it's the fact these leads all have been contacted by yelp many times and hate us. even when you've exhaust your pipeline, they make you call business owners over and over again. management sucks. you are constantly being micro managed by your manager and they will play your phone calls out loud to your team and make your team give you constructive criticism. the day i put on my resignation, my manager literally still made me stay the whole day and "pretend" to work - so i had to still make dials and try to close. she didn't acknowledge me once, didn't come up to me, and was super cold and rude to me. within 5 minutes before dismissal, she then told me i could leave. she got mad at me for using my phone and pinged me to "try to look like i am working". horrible. also, NO CAREER GROWTH if you are in AE positon.

Pros

Great training for new hires Fantastic benefits There are some amazing managers The product is amazing Diverse employees

Cons

Not the most professional environment - there’s some unprofessional behavior and the culture can be clique-y Some problematic people (and some bad managers that offset the good ones) They do not value tenure Not a good pay structure - and there’s not much opportunity for growth