Yelp Reviews

3.2

49% would recommend to a friend

(5,944 total reviews)
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Jeremy Stoppelman

66% approve of CEO

42% positive business outlook

Yelp has an employee rating of 3.2 out of 5 stars, based on 5,944 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Yelp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
3.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- good training - good support from managers - very good benefits - room for growth - work from home

Cons

- low base - stale accounts - long hours - no real relationships made bc WFH

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Yelp Response
12h
Thanks for sharing how things are going during your first year on the team. We love hearing that our training, manager support, and benefits are hitting the mark, and that you enjoy working from home. When it comes to pay, our compensation package is designed to support our employees' physical and mental well-being and focuses on what our employees value most, which is total rewards. This includes health benefits, 401(k) matching, paid time off programs, family forming support, and mental health services, to name a few. Sales, and cold-calling specifically, is tough not just at Yelp, but anywhere you do it. To help keep things balanced, we randomly assign territories and swap account pools every few months so everyone has fair opportunities for success. As for the schedule, we ask our Account Executives to be available during work hours, for example 8:30 am and 5:30 pm, since that's when most of our small business clients are working. We're really glad you're here, and we hope you continue to find room to grow your career with us.
2.0
28 May 2026

Great job (on paper)

Recommend
CEO approval
Business outlook

Pros

If you love your city, it can be very fun. Remote work is helpful and you'll make great relationships with fellow community managers, who are typically wonderful people.

Cons

As others have said, upper management is extremely out of touch with reality, including the realities of small businesses post-COVID. Pay is very under market for the level of work. Values are consistently preached but only selectively honored.

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Yelp Response
5d
Thanks for sharing your experience after spending so many years on our team. We agree that connecting with your city and working alongside wonderful fellow Community Managers are some of the best parts of the role. We're also glad remote work was helpful for you. Favoritism and gossip don't align with the environment we want to create. We want everyone to feel valued and supported as a person. We also want to uplift team members who want to explore roles in other departments. We have many amazing opportunities across Yelp, and we encourage people to pursue the work they care about most. Your feedback helps us grow, and we will share your notes with our leadership team so we can keep making Yelp a better place to work. Thanks for all your hard work over the years, and we wish you the very best in your next role.
Viewing 1 - 3 of 5,944 Reviews

Glassdoor has 6,198 Yelp reviews submitted anonymously by Yelp employees. Read employee reviews and ratings on Glassdoor to decide if Yelp is right for you.