Best Buy Teen Tech Center® teens featured in national ad campaign • Starting this month, a new nationwide Best Buy ad campaign will feature teens and the mentors that are helping them pursue their dreams. “Mentor Moments” highlights three pairs of teens that participate in Best Buy Teen Tech Center® programs around the U.S and their relationships with their Best Buy Teen Tech Center coordinators. In the short films, New York City-based New York City-based director and documentary filmmaker Rodney Lucas and story producer Bridget Botchway Bradley focus on the power and lasting impact of mentorship. The campaign, which was done in partnership with Best Buy Creative, will run on national TV, as well as Best Buy social media channels. Teen Tech Centers provide safe, after-school spaces where teens can get hands-on experience with cutting-edge technology. Adult mentors give youth the support to create, innovate and explore their interests. Each center provides teens with opportunities to dive into their passion areas such as robotics, photography, music production and more.
Texas supervisor takes pride in her Pakistani culture • Best Buy is proud to honor Asian American Pacific Islander (AAPI) Heritage Month and celebrate our AAPI employees and communities. Manahil Rajput is a Pakistani American Muslim woman who is known as a vibrant and energetic supervisor at Best Buy Store 1413 in Cypress, Texas. From an early age, she was taught that cultural and religious identity were things to be cherished and celebrated. As a college student and full-time retail supervisor, Manahil says she is proud to be part of a company focused on creating an inclusive workplace. “I am comfortably and successfully able to be a productive member of my store, while easily adhering to religious guidelines,” she said. Read the full story.
Best Buy is proud to be included on the 2022 Forbes list of Best Employers for Diversity as one of the top four retailers on the list. It’s our third consecutive year making the rankings that recognize leadership and commitment toward building a more inclusive workplace. We were named to this list based on results from a survey of 60,000 people who ranked their employers on topics such as age, gender and LGBTQIA+ equality. Companies were also evaluated on diversity among top executives and board members. A main priority for Best Buy is continuing to build an inclusive culture where everyone feels like they belong. We aim to reflect the population of the communities we serve to deliver exceptional experiences for our customers and our employees. Read the full story.
Through each music video produced, robot built, and photograph captured at Best Buy Teen Tech Center® locations, teens are getting one step closer to making their dreams come true. And now, customers can be a part of it. This week, we’re launching an opportunity for customers to make an impact. Best Buy customers can make a donation to the Best Buy Foundation in support of Teen Tech Centers starting May 1 when they make a purchase in stores, online at BestBuy.com or via the Best Buy App. Best Buy Teen Tech Center® programs provide safe, after-school spaces where teens can get hands-on experience with the latest technology. Adult mentors and volunteers provide the support to create, innovate and explore. Teens can explore their passions with access to cutting-edge technology including tools for film, digital media, audio engineering and music production. Read the full story.
Married Best Buy employees beat unbelievable odds with kidney match. Shane and Leah Moss are a perfect match in more ways than one. The married couple works at Best Buy’s distribution center in Ardmore, Oklahoma. After Shane was diagnosed with kidney disease in 2018, he was in dire need of a transplant. Last December, he found a donor. “The second they told him he needed a kidney, I thought, ‘Well I have two, you can just have one of mine,’” Leah said. But the testing process to see if she was a match was complicated and long — and the chances of success were slim. “In total, I did like 27 different tests,” Leah said. “The odds of a match between husband and wife were like 1-in-75,000.” Yet, there was always that one chance. After six months of prayers, Shane and Leah received the results: They were a match. “I think we just sat there and cried and held each other. We were just so overwhelmed,” Leah said. “It was the best day.” If there’s such a thing as “meant to be,” Shane and Leah are it. Whether at home or work, they spend most of every day together. Read the full story.
Virginia manager leads team with empathy, vulnerability. Those who have worked with general manager Tai Ngo describe him one of two ways. First, he knows how to go out and get results. Second, Tai’s colleagues bring up his passion for his team and his ability to make employees feel heard. Throughout his years at Best Buy, Tai’s stores have been recognized as top performers multiple times, and his leaders praise his employee-retention numbers. “His way delivering company-leading outcomes through employees has always been organic and really successful,” said Duc Dang, senior market director and Tai’s longtime mentor. While results are important, they don’t hold Tai back from leading his team with vulnerability. He shares his background and experiences to connect with others and show them that there’s more than one career path. “A lot of younger employees think I just inherited this job,” Tai said. “But I tell them, ‘I started hourly like you. I don’t have a college degree, but with Best Buy, there’s always an opportunity.’” Read the full story.
On Earth Day, Best Buy customers can see their collective impact like never before. You’ve heard us talk about the positive impact that comes from buying ENERGY STAR products and now, on this Earth Day, Best Buy is showing you. Our new ENERGY STAR tracker on BestBuy.com shows the estimated collective environmental and financial impact from sales of products in easy-to-understand terms. For instance, the amount of water we estimate customers will save this year from ENERGY STAR certified products could fill more than 25 million bathtubs! You can see for yourself on our Appliance and Sustainability pages. ENERGY STAR certified products use less energy and water, while helping reduce your energy bills. Selling these products is part of our commitment to helping customers reduce their environmental footprint and save money.
In trying times, employees lean on one another for support. The power of community is everything for Francis Lichauco. Every morning, he reaches out to his friends, family and Best Buy colleagues via text to share how he’s doing, quotes that motivate him and gratitude for the blessings in his life. “I like to think it inspires people, but they also inspire me with their support and compassion,” Francis said. An HR manager for omnichannel teams, Francis lives in California and began this morning ritual in March 2021 to connect with people during an isolating time. The COVID-19 pandemic was in full force, yet Francis had an additional challenge: He’d been diagnosed with acute myeloid leukemia and had virtually no immune system. As he began to undergo chemotherapy treatment, he was confined to either his home with his family, or — due to hospital policies — alone at the Stanford Medical Center. “All I knew was that I had to fight,” he said. “My mental state helped me through it, I think. I wanted to let people know how I was doing and give them a little inspiration.”
Best Buy is proud to honor Women’s History Month and celebrate our women employees. Jessica Chapman first put on a Best Buy blue shirt 17 years ago at our store in Menomonee Falls, Wisconsin. The job was meant to be a temporary thing. She was looking for a full-time teaching position after graduating college with a teaching degree. However, Jessica soon learned she already had the teaching job she wanted by helping customers with technology and leading store teams. “I got to do what I intended to do, just not with kids,” she said. Throughout her Best Buy tenure, Jessica has held multiple leadership roles and worked for various locations in Wisconsin. Recently, she returned to the Menomonee Falls store but this time with a new title: General Manager. “I’m so excited to have my own building and build a strong, positive team culture like my own experience has been,” Jessica said. “It’s been amazing so far.”
Young boy’s wish comes true thanks to Massachusetts employees Brodie, a 12-year-old from Massachusetts, finds happiness in video games and watching movies with his younger brother as he battles leukemia. These two activities prompted him to make a wish: He wanted to have a shopping spree at his local Best Buy store. The Make-A-Wish® Foundation of Massachusetts and Rhode Island heard about Brodie’s request and went to work. “He very specifically wanted Best Buy, so, it was getting in touch with someone from the exact store then figuring out what’s possible,” said Hannah Arbuthnot, wish grantor, Make-A-Wish® Massachusetts and Rhode Island. Brodie’s wish was to have a 50-inch TV, Amazon fire tablet and a gaming chair that sits on the ground. It didn’t take long for the Make-A-Wish and Best Buy teams to make it come true.