Network Presale Architect
The responsibilities of this role include
Supporting the Sales team in managing and maximizing customer relationships
Keeping current with all technical details of the Network services of Wipro
Working closely with our customers in a pre-sales role, to understand their technical requirements and explain technical solutions
Preparing compelling commercial proposals after gather customer needs and agreeing on detailed specifications
Support in developing network support and solutions based on market trends
Preparing and conducting technology demonstrations in customer-facing situations and needs
Liaising with internal and external stakeholders and acting as a representative of Wipro at all times
Role Purpose
The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction.
2.Enable Delivery Teams by providing optimal delivery solutions/ frameworks
CIS - Network Practice
Skills
A relevant technical degree (or equivalent qualification) in Engineering
Experience in technical solution architecting or pre-sales customer facing situations
At least 10 years recent relevant experience, data/voice network design, implementation and managmeent
a. LAN( local area network) including all Cisco and non cisco switches
b. Data center equipment like Load balancer, proxy solution, Caching
c. WAN knowledge like MPLS, WAN optimization, SDWAN
d.Understanding of Infrastructure security like firewall/IPS etc
e.Knowledge of IP 4 and IPv6
f. Knowledge of Wi fi technology and associated products
g. Knowledge of IP telephony and Unified communication Cisco UC and Microsoft Teams would be desirable but not mandatory
h. Knowledge of contact center technologies like PBX, IVR etc. Also preferable understanding of Avaya or Gensis
i. Shall have knowledge of Network tool understanding of Fault, Performance and provisioning like CA, Cisco etc.
j. Basic understanding of storage, server etc
k. Overall solution understanding of IT infrastructure across data center
Demonstrable experience working in a similar role in at least one of the key target vertical market sectors
Excellent oral and written communication skills and ability to run service demonstrations and presentations to customers
A willingness to travel as required, including Europe, USA and India
Desirable:
Commercial awareness, an understanding of the sales-cycle process and ability to build customer relationships and trust
Ability to manage and interpret customer requirements
A confident, professional personality and style, able to present at customer meetings, seminars, training sessions and trade shows
Strong problem-solving skills with excellent attention to detail and a focus on delivering results
Language skills in one or more of French, German or Spanish would be highly beneficial but not essential
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