Airbnb FAQ

Have questions about working at Airbnb? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Airbnb.

All answers shown come directly from Airbnb Reviews and are not edited or altered.

60 English questions out of 60

15 September 2020

Does Airbnb offer massages?

Pros

Fresh environment, strong culture based in core values. Nice office, open space and free breakfast besides several engaging events to keep the motivation up.

Cons

Some roles had no professional growth opportunities and most of the times a lateral move had to be considered when feeling stocked. Salaries could definitely be more competitive within the market. Blocked vacation dates during high season (March, June, July, December). Stressful role during those seasons.

Advice to Management

Investing in really preparing the guest experience specialists by sending them to the destinations that they would work with or are specialized in, to gain more expertise and to meet the guest's expectations about destination knowledge. Hiring enough employees per team to avoid a huge volume of arrivals, black out vacations dates and that reduced the high quality standards advertised to the guests when booking their villas.

Nice office, open space and free breakfast besides several engaging events to keep the motivation up.

15 September 2020

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14 August 2021

Does Airbnb offer relocation assistance?

Pros

great package of benefits; care about people; nice meeting rooms; flexibility with working time; people oriented

Cons

salary of some foundation positions can be very uncompetitive; a lot of projects are pending due to pandemic

great package of benefits;

14 August 2021

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6 November 2019

Does Airbnb offer dental insurance?

Pros

- Amazing company to work with - Amazing colleagues find along the way that are very talented, you. actually make friends along your journey - Stunning culture and care of the Airbnb community - Very relaxed environment - Managers always willing to help you - Very good perks (health + dental insurance, bonus, voucher, food) I will be forever grateful for this experience

Cons

Not many, very fast changing environment and you need to adapt to it.

Very good perks (health + dental insurance, bonus, voucher, food)

6 November 2019

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6 May 2021

Does Airbnb offer parental leave?

Pros

The benefits are astounding, of course the Airbnb credit every quarter is great but also maternity/paternity leave, the food/snacks are so healthy and good, the culture is unique and very caring, CEO always "does the right thing" in the face of injustice which can matter a lot these days. The company is very thoughtful about culture and the office space.

Cons

Middle management and leaders need to develop their skills in leadership, especially middle managers, who are mostly home-grown. Everything is always run amidst chaos, with headcount planning, goals, processes, happening at the seat of our pants. Growth happens for the lucky few, and it can be quite political. The rest are eking by with lower than market pay until they leave.

Advice to Management

Spend more time developing new managers, they don't know how to develop their direct reports and are just winging it. Everyone needs more guidance in general from top down, rather than glamorizing "being comfortable with ambiguity."

The benefits are astounding, of course the Airbnb credit every quarter is great but also maternity/paternity leave, the food/snacks are so healthy and good, the culture is unique and very caring, CEO always "does the right thing" in the face of injustice which can matter a lot these days.

6 May 2021

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12 August 2020

Does Airbnb have a pension plan?

Pros

+ Amazing colleagues, some of the brightest people I've ever worked with, learned a lot from my direct co-workers. Attracts great talent + Good salary, transparent levelling across genders and external/internal levelling + Good pension & parental benefits

Cons

- Poor cascading of information from decision makers to employees - Chaotic plans for too many future goals, lack of clear vision to be able to build towards - Unclear career progression leads to too many people staying in roles they have outgrown

+ Good pension & parental benefits

12 August 2020

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60 English questions out of 60

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