Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Capital One

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Capital One FAQs
      Related searches: Capital One reviews | Capital One jobs | Capital One salaries | Capital One benefits | Capital One interviews
      About Capital OneCapital One FAQsCapital One question


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      What is working from home like at Capital One?

      Capital One reviews

      Management makes it not worth it

      Banker
      Former employee
      Saint Cloud, MN
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, great benefits, work from home

      Cons

      Management, sick leave, customers will say horrible things over the phone

      4

      Great work life balance

      Customer service
      Former employee
      Recommend
      CEO approval
      Business outlook

      Pros

      They offer work from home as well as flexible schedule options

      Cons

      Call volume could be very intense

      Good remote work

      Senior customer protection coordinator
      Current employee
      McKinney, TX
      Recommend
      CEO approval
      Business outlook

      Pros

      options for advancement and good entry point for work from home from working in a branch, Capital one also has good benefits for people who aren't used to it such as good PTO, health benefits, and access to mental health benefits.

      Cons

      metrics based work and wish you could pick your hours.

      Some Changes

      Ux designer
      Current employee
      McLean, VA
      Recommend
      CEO approval
      Business outlook

      Pros

      Great compensation and benefits, nice office place amenities and a great campus

      Cons

      Decreasing work life balance and flexibility working from home

      Salary

      Fraud investigator ii
      Former employee
      Wilmington, DE
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible and work from home

      Cons

      They make it really Hard to move up

      Recommended for work-life balance with Growth

      Software engineer, senior associate
      Current employee
      McLean, VA
      Recommend
      CEO approval
      Business outlook

      Pros

      - Getting the chance to get lots of training and work on modern tech stack as they are doing a great job of absorbing the big software trend as a bank. I was able to solidify my fundamentals as a software engineer. - Flexible working hours and opportunities for remote work help people to maintain a healthy work life balance.

      Cons

      - Performance evaluation is done twice a year based on stack ranking system, which means that they place employees into various buckets on a distribution. Its result-driven culture could induce stress and anti-collaborative behaviors depending on the team. - Due to the nature of the highly regulated financial industry, work may frustrating at times due to the bureaucracy and red tapes associated with the whole software development process as you have to work on other stuff than pure coding time.

      1

      Terrible culture

      Senior aml investigator
      Former employee
      Plano, TX
      Recommend
      CEO approval
      Business outlook

      Pros

      There was a permanent work from home option. The campus is very nice with a gym and personal trainers.

      Cons

      Leadership is toxic and micromanages. There is a lack of clear goals, and the pay is well below market value.

      1

      Run!

      Branch ambassador
      Current employee
      Baton Rouge, LA
      Recommend
      CEO approval
      Business outlook

      Pros

      The benefits are good for an entry-level job

      Cons

      • Understaffed branches/now they are going to be purposefully understaffed due to leadership wanting to decrease overhead, which, along with high turnover leads to more stress among current staff. • Unrealistic expectations from leadership who works outside of branches, no understanding from leadership as to the inability to get everything they want done. • Internal mobility is almost non-existent. Other job families seem to frown upon those who try to come from retail banking no matter your background/achievements. Some departments actively go out of their way with qualifications to disqualify those who wish to move up internally. Upwards mobility in branches is no longer a thing, as the current slate of managers usually have two branches and won’t be going anywhere any time soon. • Employees who work from home and do a portion of the job Ambassadors do without having to present a certain brand expected of us in-branch make more money than Ambassadors do. • Customers can be abusive which can lead to an extremely toxic work environment with the other factors added in.

      7

      An Insightful Journey in the Financial Sector

      Business analyst
      Current contractor
      Recommend
      CEO approval
      Business outlook

      Pros

      1. **Collaborative Work Environment**: The team culture is supportive and fosters collaboration, making it a great place to work and learn from peers. 2. **Professional Growth Opportunities**: There are numerous opportunities for career development, including training programs, mentorship, and chances to work on diverse projects. 3. **Innovative Technology**: Capital One embraces modern technology and encourages innovative solutions, providing exposure to cutting-edge tools and methodologies. 4. **Work-Life Balance**: The company promotes a healthy work-life balance, offering flexible working hours and remote work options. 5. **Competitive Benefits**: Capital One offers competitive compensation packages, including benefits like health insurance, retirement plans, and employee wellness programs.

      Cons

      1. **Fast-Paced Environment**: The dynamic nature of the financial sector means the workload can be intense and demanding at times. 2. **Bureaucracy**: As a large organization, navigating internal processes and approvals can sometimes be slow and cumbersome. 3. **High Expectations**: The performance standards are high, which can be stressful for some employees, especially during peak periods. 4. **Frequent Changes**: The company frequently undergoes organizational changes, which can be challenging to keep up with and adapt to.

      good working experiencing

      Data engineer
      Current contractor
      Richmond, VA
      Recommend
      CEO approval
      Business outlook

      Pros

      Innovative Environment: Capital One is known for its innovative approach to banking and financial services. Employees have the opportunity to work with cutting-edge technology and contribute to groundbreaking projects. Career Growth Opportunities: Capital One provides various avenues for career advancement and professional development. Whether through training programs, mentorship opportunities, or internal mobility, employees have the chance to grow within the company. Competitive Compensation and Benefits: Capital One typically offers competitive salaries and benefits packages to its employees, including health insurance, retirement plans, and other perks like tuition reimbursement and employee discounts. Work-Life Balance: Capital One emphasizes the importance of work-life balance and offers flexible work arrangements, such as remote work options and flexible hours, enabling employees to manage their personal and professional lives effectively. Diverse and Inclusive Culture: Capital One values diversity and inclusion in the workplace. Employees from diverse backgrounds are encouraged to contribute their perspectives, fostering a culture of creativity and collaboration. Social Responsibility Initiatives: Capital One is committed to corporate social responsibility and community involvement. Employees have opportunities to participate in volunteer activities and initiatives aimed at making a positive impact on society. Learning Opportunities: Capital One invests in employee learning and development through training programs, workshops, and educational resources. Employees can acquire new skills and knowledge to enhance their professional capabilities. Employee Well-being Programs: Capital One prioritizes employee well-being and offers various wellness programs and resources, such as mental health support, wellness challenges, and employee assistance programs. Inclusive Benefits: Capital One provides comprehensive benefits packages that cater to the diverse needs of its workforce, including parental leave, adoption assistance, and childcare support. Positive Reputation: Capital One has a strong reputation as a top employer in the financial services industry. Working for a reputable company can enhance an employee's resume and provide valuable networking opportunities.

      Cons

      Limited Geographic Flexibility: While Capital One has a significant presence in various locations, employees may find limited flexibility in terms of geographic mobility, especially if they're tied to specific roles or departments. Tech-Specific Challenges: In roles focused on technology and innovation, employees may face challenges related to staying updated with rapidly evolving technologies, as well as adapting to new tools and platforms. Regulatory Compliance: Given the highly regulated nature of the financial industry, employees at Capital One may need to navigate complex regulatory requirements, which could add an extra layer of complexity to their work. Potential for Job Insecurity: Economic fluctuations or changes in the industry could impact job security for employees at Capital One, particularly during periods of economic downturns or restructuring.

      1