Why do Citi employees quit?

Restructuring leading to redundancy and severance payout, opportunity to get paid and get out

Expect to respond to emails past midnight, poor management, insecure manager, toxic culture

- Learning thru osmosis as new tech & features are applied - Hybrid - Valuable global teamwork experience - The Wellness program offers many health care opportunies, where some have fees and some are free, (Fitness, Physical Therapy, Mental Therapy, etc..) - Good Medical, Eye and Dental Insurance

Very long hours - Lack of resources to tap into to assist with the Product Manager's work load - It takes ~ 1- 2 years for new Tech staff to learn how to navigate thru Citigroup's internal business functions and heirchy, these Contractors become more resourcefull, productive and confident to get tasks done. However, many productive contractors are terminated when contracts expire, such-as Project Managers. It would be beneficial to keep seasoned staff on so they could quickly ramp up for new projects

PTO is amazing Work from home was an option on an as needed basis when I was there. Benefits were decent At the time, culture was amazing They celebrate so much diversity! The ability to jump from one position to the next to gain experience and knowledge Room for growth Maternity and Paternity leave insanely amazing

Citi was a great place to start my career. I gained experience in mortgages, foreclosures, office settings, and eventually gained skills in SQL. Unfortunately, the company changed when they released all of their default loans to another company. Many people lost their jobs, tenure, and severance packages in the transition. I understand that's the business, but it was hard to watch. That's not the important part. During this shift, they seemed to rearrange teams internally and those who were left were stuck in areas or departments that didn't make sense. My specific team got pushed under management who didn't know how to manage the processes which made doing our jobs harder.

Previously there was good team moral

All the good guys left or got fired since bora bora

-One of the standout features of Citi is the approachability and supportiveness of direct managers. They are accessible, open to feedback, and genuinely interested in helping employees succeed. Their guidance and mentorship have been invaluable in navigating various projects and challenges. -There are ample opportunities for skill enhancement and career advancement within the team. Regular training sessions, skill-building workshops, and project involvement contribute to continuous learning and professional growth. -The company acknowledges the importance of work-life balance and offers a flexible work schedule. This flexibility allows employees to manage their time effectively, accommodating personal commitments without compromising productivity. It fosters a sense of trust and autonomy among the team members, leading to higher job satisfaction and overall well-being.

-One of the significant drawbacks is the apparent disconnect between the higher management and the rest of the organization. Important decisions are sometimes made without considering the input or feedback from employees at lower levels. This lack of communication and alignment can lead to confusion and frustration among the workforce. -While Citi offers a hybrid work model, mandating three days in the office can be restrictive for some employees. It may not align with everyone's preferences or individual circumstances, particularly those who thrive in a fully remote setup. More flexibility in this regard would accommodate diverse working styles and preferences. -The office (Marynarska Office) infrastructure and amenities are somewhat lacking compared to industry standards. While the workspace is functional, it lacks certain modern facilities and comforts that could enhance the overall working environment. Investing in better facilities and amenities would improve employee satisfaction and well-being.

-Fast and efficient recruiting cycle-keep it moving quickly -Excellent benefits -WFH flexibility -Decent starting pay

Non-existent onboarding-I was assigned 35-40 trainings on mostly things I had no context for. No orientation to Citi or the culture or any HR related things, had to figure everything out for myself-no-one seems to have the answer. The benefits center and IT are so incredibly inefficient; after months of trying to resolve a mistake the Benefits Center made, I gave up and just ate it. Within my first couple of days, before I even had a chance to settle in and understand my role or establish a relationship with my manager, I was immediately thrown into a 3 person sub-team, which is largely what I am basing my review on. I realized how cut throat and bureaucratic it is. Instead of being supported and encouraged by the lead on the project, I had administrative tasks barked at me and things indirectly blamed on me-one of the worst examples of leadership I have ever witnessed!!! There were no intentions of guiding me or supporting me; instead this person set me up for failure and made sure they shifted blame when it was convenient. It became real clear that you have to over document and over communicate to protect yourself. I was made to feel incompetent for asking clarifying questions, I was accountable for things I had no control over, like getting executives to review and approve something before the deadline. Im trying to chase people that have never heard of me when my lead has been here over 20 years and can only tell me that they know just as much as I do. Its truly discouraging Every day feels like a corporate day labor job, no real role or identity, just an SOEID #. In my short experience, I learned that people are not interested in your success at all, it’s 100% self preservation. I do not feel like I belong and I certainly do not feel psychologically safe and secure. Additionally, the people I was assigned to work with have no idea about my skills and background, nor do they care. I've been a senior executive for a long time in other industries, but a VP at Citi is way different from a VP in other organizations. Here I am treated like a clerk... unless its a huge project, then I am solely responsible for its success, without having any real authority or decision making ability. I still don’t know what my job is but I do know they are not maximizing my skillset. Every day, I feel insecure and the worst part is that the work itself is not challenging, in fact, I am capable of much more; it's the people and the way Citi operates that makes it difficult to work there. I haven't been a part of many companies where the culture and ways of working would be the number one reason for failure, not incompetence our unqualified people. I have actually came across a lot of smart people that are too stressed or busy to effectively transfer knowledge to new people. This experience has evoked a lot of negative emotions, but I am hopeful that things will change, provided I’m not stuck in this sub-team forever. I would really like to be successful here