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      Groupon

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      What is working from home like at Groupon?

      Groupon reviews

      Cogs in a machine

      Customer service representative
      Former employee
      Chicago, IL
      Recommend
      CEO approval
      Business outlook

      Pros

      flexible work from home, company looks great on resume

      Cons

      you are a literal cog in the machine of groupon. easily replaceable. no say into your actual schedule.

      Horrible Upper Management, Cut Costs Everywhere

      Business development director
      Current employee
      Chicago Heights, IL
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home is great for work life balance.

      Cons

      Constantly reducing compensation and commission

      Good company to work for

      Anonymous employee
      Former employee
      Chennai
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, allowances. Overall they treat us with good respect and provide what we need to do the job. Especially work from home.

      Cons

      Nothing really to mention here

      Applicant Beware

      Sales representative
      Former employee
      Chicago, IL
      Recommend
      CEO approval
      Business outlook

      Pros

      Hour lunch. Work from home on Fridays with the possibility of working remotely multiple days at some point.

      Cons

      Old/outdated leads to start with in order to make one sale within a month. If one sale is not made, you're fired before you complete a 3 month long training. If you make a sale, you find out from management it doesn't matter the quality of the agreement, because you're not meant to receive commission on it, it's just meant to keep your position to continue with the long training. Bad reputation with merchants. No real structure. Management can be terminated just as quickly as the sales reps. Open floor environment, so it is SUPER LOUD all the time making it difficult to hear the person on the phone. Very childish, and young team members with no urgency, which management didn't seem to really care about any distractions because more time than not they're just as loud and obnoxious. You can tell that trainers/managers who were once reps did everything they could to get their current position so they didn't have to worry about sales quotas which could lead to termination. Which is amusing because their attitude is that of someone who believes they have job security there which doesn't exist anyways at any place you work. Just an overall bad experience. You would think the name Groupon, which many are pretty familiar with would have a better reputation considering their brand. But the fact is they're just a regular company with a well known name. I know of small to medium size companies that have their act together way beyond Groupon. It's like when someone pays a lot of money for a pair of jeans because of the label, but they could've bought a cheaper pair that is the same quality. That's all Groupon is...a label.

      1

      decent company to work for

      Business development director
      Current employee
      Chicago, IL
      Recommend
      CEO approval
      Business outlook

      Pros

      its a really good starting job. there is a lot of constant change. Great and talented salespeople, but over the course of the year ive seen everyone get so unmotivated.

      Cons

      work from home if you like that! great healthcare benefits and unlimited pto!

      Low pay, old company

      Bdm/sales
      Former employee
      Chicago, IL
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home is the only pro

      Cons

      You are paid poverty wages, expected to call 80 people a day who havent heard of Groupon since 2010, no money or future to bed had there.

      3

      Groupon

      Business development manager
      Former employee
      Chicago, IL
      Recommend
      CEO approval
      Business outlook

      Pros

      -Work from home -Some autonomy

      Cons

      -Very low pay until you know what your doing and start closing deals -Huge gap between sales training, sales management, and figuring what your doing as a new hire

      3

      Great working in Groupon

      Customer support representative
      Former employee
      Chennai
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance training Work from home

      Cons

      No cons for the organisation

      Groupon review

      Sde 1
      Current employee
      Bangalore Rural
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home Can grow in company easily

      Cons

      Poorly managed No Performance Bonus

      1

      Disorganized, High Turnover, and Unrealistic Expectations

      Business development representative (bdr)
      Former employee
      Chicago, IL
      Recommend
      CEO approval
      Business outlook

      Pros

      * Prioritizes work life balance; hybrid work model, went fully remote for 2 weeks over the holidays, unlimited pto that pretty much never gets rejected, they are super generous with it * Casual office dress code is nice * Great colleagues, mostly because they’re in the same miserable situation as you * Managers really care, but they aren’t given much to work with because upper management is so clueless * Almost anyone can get a job here, so if you need something fast go for it

      Cons

      * The most disorganized company I have ever been a part of, at one point I had a new manager 3 weeks in a row * We were told that when we exited their onboarding program, GOB, we would be put on a permanent team immediately. It turns out that it takes over two months to do so * While in this awkward in between stage we were expected to close 2 deals a week. This was extremely problematic when nearly half the leads we were given were businesses that were permanently closed * Due to it being virtually impossible to hit these goals, many bd’s were under constant threat of being put on pips or fired, making an already stressful situation worse * To show you how bad their retention rate is, I will share a quote from the VP: “we hired 160 BD’s last year, out of which 61 remain. This shows that what we’re doing is working.” This is an unheard of level of turnover. The vp said this as if it were a point of pride, further proving upper management’s incompetence * Not a product that businesses want to work with. “We’re going to discount your service by 50%, then we’re going to take 40% of the remainder as our commission, how does that sound?” Overall not a good thing for businesses

      11