What is the hiring process like at New Relic?

I've been really happy with my pace of career growth at New Relic, receiving 3 promotions in 5 years! My managers and mentors on the leadership team have been super supportive and kind. Thinking back, even the hiring process was quick and easy. Probably the most pleasant and least stressful hiring experience I've ever had. I had a Zoom interview with the person who would be my manager. That went really well thanks to my many years of experience in the tech industry. A few days later I was invited into the office for what turned out to be a friendly conversation with two nice folks who would turn out to be my colleagues. We went out to lunch and I was hired that week. I shadowed a colleague for a few weeks and had the opportunity to learn from the person who was our first and only Principal Technical Support Engineer. It's been a whirlwind of growth ever since. I started as a Technical Support Engineer in 2020. I recall one of my colleagues mentioning they didn't think I would be able to contribute much to the team. I think they soon realized I was just taking my time to absorb it all, because it wasn't long after I was promoted to Senior Technical Support Engineer, solving complex issues for really big customers on a regular basis. In 2023 I was promoted again to Lead Technical Support Engineer, which is when I started taking on projects and team challenges, along with more complex cases. In 2025 I made it to Principal Technical Support Engineer, being the first person to attain the role since our original PTSE transitioned to a different career path back in 2020. He still works at New Relic and I recently got the chance to see him in person, saying "I've got your old role, the role you had when I first joined New Relic!" It was a nostalgic moment for us both.

Not being a public company any longer, I miss the RSU awards that New Relic used to give out for strong performers and promotions.

Hiring: 1. The hiring process was smooth. The recruiter kept me updated about all the information and next time to time. 2. The interviews were smooth and transparent. Overall had a great interview experience. My complete interview to offer letter process took 2 weeks. Culture of the company is very transparent, fun and collaborative. My complete onboarding process was awesome from entering into the office to wrapping up the day. People there are welcoming and ensure to make you comfortable. Since the company is very new in India market, the crowd is young but vibrant. I am happy and enjoying my work and role here.

Nothing as of now. No cons.

Truly diverse and international company High impact work Great environment Great interview process, short, fast and well oriented Well organized onboarding

There's so much information that it can be hard to manage expectations with yourself Experience seems to change a lot between different groups under different leadership

Smooth and transparent hiring process. Friendly interviewers and clear communication.

Yet to experience the work environment directly.

Positive Interview Experience: The process was efficient and positive from start to finish. Clear and Streamlined: The screening call clearly outlined the next steps, and the timeline was very quick. Engaging Technical Rounds: The two 45-minute technical interviews felt more like engaging discussions than a test. Quick Offer: I received a positive result and an offer letter within a week of the final interview. Great Culture: The company's work culture seems fantastic, a true 10/10.

The office location is a bit far from the nearest metro station, which can make the daily commute challenging.

Great people and welcome collaboration

Constant changes to workforce makes internal processes complex and time consuming

New Relic truly walks the walk. I love that the company leans into a Challenger Mindset; it creates a dynamic where we are always improving and staying ahead of the curve. Even as a new hire, my perspective feels valued. Beyond the tech, the culture is unprecedented. Everyone is incredibly helpful and stays Accountable to one another. It’s rare to find a place that is this friendly while still maintaining a high bar for getting work done.

Still in the honeymoon phase, but navigating the vast amount of internal documentation can be a bit of a whirlwind during the first month; definitely feel like "drinking from a fire hose." While the team is supportive, the sheer volume of information can be overwhelming for a newcomer.

Interesting work, great co-workers, good benefits. The new CEO seems like a great guy.

Company changing quickly and dramatically after buyout. Process, hierarchy, and micromanagement becoming very heavy - previous culture fading. Management below the CEO needs drastic changes to salvage the company. Heavy hiring in India and almost none in the US.

Hiring: 1. The hiring process was smooth. The recruiter kept me updated about all the information and next time to time. 2. The interviews were smooth and transparent. Overall had a great interview experience. My complete interview to offer letter process took 2 weeks. Culture of the company is very transparent, fun and collaborative. My complete onboarding process was awesome from entering into the office to wrapping up the day. People there are welcoming and ensure to make you comfortable. Since the company is very new in India market, the crowd is young but vibrant. I am happy and enjoying my work and role here.

Nothing as of now. No cons.

As an engineering manager at New Relic's India GCC, I'm consistently impressed with the culture here. The company truly prioritizes employee care, offering some of the best benefits I've seen. The flexibility is fantastic, and our HRBPs are continuously working to improve the employee experience. It's an exciting, fast-paced environment where we get to work with a latest tech stack, which makes the work both challenging and rewarding.

One area for improvement is adding more specific tax benefits for India-based employees. However, given that the India GCC is still relatively new, I'm confident this is something the company will address as we grow.