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PayPal

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Have questions about working at PayPal? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at PayPal.

All answers shown come directly from PayPal Reviews and are not edited or altered.

72 English questions out of 72

10 December 2022

Does PayPal offer massages?

Pros

company culture - global wellness days free lunch once a week free breakfast

Cons

not very supportive of the younger generation of lawyers despite 'build the next generation' long office hours

global wellness days free lunch once a week free breakfast

10 December 2022

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17 September 2021

Does PayPal offer dental insurance?

Pros

Nice benefits , stocks, dental, life insurance, etc

Cons

toxic work environment, inept managers

Nice benefits , stocks, dental, life insurance, etc

17 September 2021

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27 June 2022

Does PayPal have a pension plan?

Pros

great benefits (vhi, private pension scheme, shares) and great work life balance

Cons

the job is quite robotic,,,,

great benefits (vhi, private pension scheme, shares) and great work life balance

27 June 2022

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3 February 2023

Does PayPal offer a wellness program?

Pros

Your leader's goal is to make sure you succeed and they meet with you once a week to check in and make sure you're going in a positive direction You meet with your colleagues twice per week to catch up on changes, problems, and sometimes you just have fun bonding They encourage and support diversity Lots of amazing health and wellness benefits Sabbatical (guaranteed paid vacation) at 5 years Maternity, Bonding, Short term, and Long term leave Mostly flexible with FMLA/Disability needs Shift differentials for evenings and weekends Paid Holidays Wellness Days (automatic day off once per quarter that is available outside of PTO/Sick time)

Cons

You deal with employees who are calling you for help and sometimes that can be annoying. Not because it's their fault they didn't get trained but because they often feel the need to "know more" than they do and lie to you about what they did and didn't do to resolve the issue. This can lead to a lot of running around in circles and wasting time until you figure out the original EASY solution was never taken as the employee lied about trying that already. There are inconsistencies too often that have to do with a lack of communication between departments, levels of management, and training teams. This makes more work for this position as we often fill in the blanks. Sometimes even WE are given the wrong information. You deal with Karen's. You must learn to politely tell people no. "No. We cannot do that for you today. Regardless of your logical reasoning for why you should have this option, you do not have that as an option. Thank you. Have a good day." These kinds of conversations make up about 30% of your job so it's not terrible. (Plus we're allowed to tell abusive/threatening customers we will disconnect the call if they don't straighten out.)

Your leader's goal is to make sure you succeed and they meet with you once a week to check in and make sure you're going in a positive direction You meet with your colleagues twice per week to catch up on changes, problems, and sometimes you just have fun bonding They encourage and support diversity Lots of amazing health and wellness benefits Sabbatical (guaranteed paid vacation) at 5 years Maternity, Bonding, Short term, and Long term leave Mostly flexible with FMLA/Disability needs Shift differentials for evenings and weekends Paid Holidays Wellness Days (automatic day off once per quarter that is available outside of PTO/Sick time)

3 February 2023

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29 July 2022

Does PayPal offer life insurance?

Pros

Good work/life balance, they usually respect employees shifts without the need to work overtime. Most teammates and leaders are kind and polite. Great life insurance, holidays and flexibility.

Cons

Unclear business strategy, frequent changes in functions (accumulating tasks of different teams), could be better organised (lack of support, guidance and appropriate procedures, tasks are not properly distributed, many system issues, poor training). Favouritism. Salary below market average. Senior leadership is not aware of all issues. Many leaders do not care about employee wellbeing, often cancelling 121s or using it only to give employees more additional tasks that only benefit leaders, instead of listen to the employee.

Advice to Management

Listen more to all employees, be interested in their opinion, in what they are doing, in how they are feeling and be altruistic. Start prioritising tasks instead of giving employees “urgent” tasks only to “impress” senior management with unnecessary presentations. Prioritise the formulation of adequate trainings and procedures in a reasonable time to form qualified professionals.

Great life insurance, holidays and flexibility.

29 July 2022

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72 English questions out of 72

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Company Updates

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PayPal

22 days ago

Diversity and Inclusion
In honor of #WomensHistoryMonth and #IWD2023, we’re reflecting on the work our community is doing to improve the financial health of women, particularly our more than $100M commitment to advancing gender equity. As part of this commitment, PayPal employees from across 22 countries pledged to provide more than 10,000 hours of capacity-building and skill-based volunteer services to charities advancing gender equality by 2026. Thanks to PayPal employees’ energy and passion, we have already surpassed this 10,000-hour goal in only two years. Learn more about our ongoing gender equity commitments here:
Shared image - Advancing Economic Equity for Women and Girls: How PayPal is Helping to Create a More Inclusive Future
Advancing Economic Equity for Women and Girls: How PayPal is Helping to Create a More Inclusive Future
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PayPal

65 days ago

Hiring
This week’s position of the week is for the Senior Manager, Compliance Investigations role in Bangalore, India. As a Senior Manager for the Compliance Investigations team, you will work at the cutting-edge of financial crime as part of PayPal’s Global Financial Crime & Customer Protection (GFC&CP) function. As part of your responsibilities for this position, you will build, coach, engage and direct a group of Managers and Investigators into a highly responsive, dynamic and effective “team” to ‘Build the Next Generation’ and achieve superior performance standards as part of PayPal’s Enhanced Due Diligence (EDD) function. Apart from developing your teams, a critical component of your role will be to will interact with peers and financial crimes risk professionals, all levels of management, and other internal or external constituents in order to deliver comprehensive views on investigative and intelligence matters and represent reasoning of case disposition on behalf of your team. Apply Today!
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Careers at PayPal
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