Synchrony FAQ

Have questions about working at Synchrony? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Synchrony.

All answers shown come directly from Synchrony Reviews and are not edited or altered.

56 English questions out of 56

24 May 2019

Does Synchrony offer massages?

Pros

Good work culture,amzing benefits,free transport,meal coupon,great learnings

Cons

Salary is not good at all,that is the only factor,which motivates me to search for better opportunites outside.

Advice to Management

Provide a salary in par with the outside market

Good work culture,amzing benefits,free transport,meal coupon,great learnings

24 May 2019

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19 March 2021

Does Synchrony offer dental insurance?

Pros

Medical, Dental, etc. benefits are good. Employees pay based on their salary. The less your salary, the less you pay for your benefits. The higher your salary, the more you pay for your benefits.

Cons

After completing the required time as a Call Center Representative, get out of the role by applying internally for other positions as soon as you can. Being a Call Center Representative means you have no control over your schedule, you can't even get up to use the bathroom unless it's during your strictly designated 15 minute break or 30 minute lunch and you will be verbally abused by customers all day while the company does not do anything to support you. If a customer complains about you and you did nothing wrong, you will get written up. It's a very stressful and demeaning job.

Advice to Management

Support your Call Center Representatives, treat them like adults and not like children. Stop giving performance reviews at the "supervisor's desk" where everyone around can hear the conversation and STOP making employees sit with their supervisor to complete the Best Places to Work survey. That leads to employees giving false responses in order to keep their jobs.

Medical, Dental, etc. benefits are good.

19 March 2021

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23 May 2019

Does Synchrony offer parental leave?

Pros

Great benefits, maternity leave, PTO. Gym on site and cafeteria. Good work life balance.

Cons

Collections in general is very draining and not the greatest.

Great benefits, maternity leave, PTO.

23 May 2019

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28 April 2019

Does Synchrony offer life insurance?

Pros

Great insurance and time off package. Work well with school schedules and a family oriented company to work for.

Cons

Nothing that I really can think of.

Advice to Management

Keep up the good work

Great insurance and time off package.

28 April 2019

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17 December 2020

Does Synchrony assist with or provide work transportation?

Pros

Best benefits any company would give

Cons

Worst package provided and they would try to make u settle with the lowest benefit always.

Advice to Management

Please increase salaries according to tenure and performance.

Best benefits any company would give

17 December 2020

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56 English questions out of 56

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