The process took 2 weeks. I interviewed at AT&T in Feb 2009
Interview
Phone interview was very typical. The questions consisted of name one instance where you had to overcome objections, dealt with a rude customer, had to explain...etc
1:1 interview: made small talk and was then asked to show her my selling skills by doing a small scenario of what I used to sell at my previous job. Was also asked to practice a small scenario and had to "sell her" one of the company products ( DSL service)
Work environment seemed very good, music playing in the background, casual wear, a lot praise from coworkers when sales were completed.
You may apply online and may receive an email to schedule a phone interview. With one of their human resource agents. It may be a third-party conpany until you pass a preliminary interview and advance to the next stage. The interview was brief and straightforward and one may be hired on the spot.
it was easy and fun to interview, with lots of questions but they made me feel welcomed. they touched based on everything i wanted to know about the role and all my expectations
Just like having a conversation. Basically asked about availability, working with others and independently, handling difficult customers and difficult situations, also how would you handle overcoming objection with sales and would that be a problem for you.