I applied online. The process took 1 week. I interviewed at AT&T (San Antonio, TX) in Aug 2009
Interview
Managers with ATT go to hiring / interviewing classes to ask certain questions. its eventually all put on paper and eliminates a personal interview. they select what questions to ask and mark the answer. it is more of a legal protection than an information gathering tool
Interview questions [1]
Question 1
questions were not difficult, dull and hard to recall
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.