I applied online. The process took 5 weeks. I interviewed at AT&T (Decatur, AL) in Jan 2008
Interview
Very thourough and precise however the hiring manager and I hit it off immediatley with our love for college football, very comfortable interview and wish the process for new hires was still in the hands of the store manager. Having an outside person not knowing your team is difficult to attain a proper staff
Other Retail Sales Consultant interview reviews for AT&T
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.