I applied online. The process took 3 weeks. I interviewed at AT&T in Apr 2013
Interview
Went to 3 interviews. I sent thank you letters each time as well as follow up phone calls after every interview. I never got any response from anyone which I consider very unprofessional. Stay away!
Other Retail Sales Consultant interview reviews for AT&T
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.