Retail Sales Consultant applicants have rated the interview process at AT&T with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 69.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Sales Consultant roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at AT&T overall takes an average of 17 days.
Common stages of the interview process at AT&T as a Retail Sales Consultant according to 1 Glassdoor interviews include:
IQ intelligence test: 14%
Presentation: 14%
Skills test: 14%
Phone interview: 14%
Drug test: 14%
One on one interview: 14%
Background check: 14%
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I applied online. The process took 3 months. I interviewed at AT&T (Humble, TX) in Apr 2011
Interview
You must fill out the initial application online. The next step involves a thorough questionaire. They're looking for people who are dedicated, coachable, have integrity, dependable, & timely.
Interview questions [1]
Question 1
While everyone else pretty much says the same thing in interviews- what characteristic sets you apart from the bunch and brings more value to the team?
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.