I applied online. The process took 4 weeks. I interviewed at AT&T (Atlanta, GA) in Jan 2022
Interview
Company focuses on a variety of Stringent Behavior questions based on customer service and innovation. No answers are wrong. But the thought process and outcome are highly reviewed. You generally would get a phone interview from Hiring Manager. If positive you will have a interview forum to participate in.
Interview questions [1]
Question 1
Tell about a time you have a disagreement with your Supervisor on the approach of the process.
It was fairly quick. Very basic and they asked very direct questions. When it was over, they were very professional and followed up promptly. I enjoyed the process and I would recommend
Interview questions [1]
Question 1
How many days in the office would you want to work
- Interview with Recruiter Team from Slovakia - Interview Regional Managers from Poland - Interview Director Czech Republic In general, it was easy and the questions the expected for a Customer Service Manager position
Interview questions [1]
Question 1
- KPIs question - What is the most extreme situation you had to deal with
Online posting and response to questions asked, Multiple follow ups sometime with no answer at all and vague answers at best. Then finaly out of the blue an interview was set up.Mutiple meetings, inteligence testing, logic testing
Interview questions [1]
Question 1
Previous experience in the industry and in the sales territory