Customer Service (CSR) applicants have rated the interview process at AT&T with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 69.1% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at AT&T as a Customer Service (CSR) according to 2 Glassdoor interviews include:
Drug test: 33%
Other: 33%
Presentation: 33%
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I applied online. The process took 1 day. I interviewed at AT&T (Charlotte, NC) in Jan 2023
Interview
Past the assessment got a link to schedule an interview. Then the position was full before I got to a interview. My hopes were high . Within ten hours it was closed.
1
Other Customer Service (CSR) interview reviews for AT&T
You may apply online and may receive an email to schedule a phone interview. With one of their human resource agents. It may be a third-party conpany until you pass a preliminary interview and advance to the next stage. The interview was brief and straightforward and one may be hired on the spot.
Just like having a conversation. Basically asked about availability, working with others and independently, handling difficult customers and difficult situations, also how would you handle overcoming objection with sales and would that be a problem for you.
it was easy and fun to interview, with lots of questions but they made me feel welcomed. they touched based on everything i wanted to know about the role and all my expectations