I applied online. The process took 3 weeks. I interviewed at AT&T (Boardman, OH) in Nov 2014
Interview
I applied online got a call back within four days, did an over the phone interview, had then went to the call center for an interview , got a call back within a week with a job offer contender on back ground and also drug test, within about 5 business days got a call back stating they wanted to move forward, I started working at at&t in January,
Interview questions [1]
Question 1
When was a time you had to deal with an angrily customer
You may apply online and may receive an email to schedule a phone interview. With one of their human resource agents. It may be a third-party conpany until you pass a preliminary interview and advance to the next stage. The interview was brief and straightforward and one may be hired on the spot.
it was easy and fun to interview, with lots of questions but they made me feel welcomed. they touched based on everything i wanted to know about the role and all my expectations
Just like having a conversation. Basically asked about availability, working with others and independently, handling difficult customers and difficult situations, also how would you handle overcoming objection with sales and would that be a problem for you.