I applied online. The process took 3 weeks. I interviewed at Agoda (Bangkok) in Feb 2019
Interview
I had 3 interviews at Agoda: one with a recruiter, and two with project managers, and passed a questionnaire. Everything was good, I got positive feedback during the interviews and I was waiting for another two interviews with Director and VP. 3 days have passed since my last interview and I decided to connect my recruiter to wonder if something happened, He hasn't responded. In a few days, I got standard denial email from "no-reply" mailbox.
I'm not frustrated about denying itself, I'm disappointed about the way it happened. I asked recruiter and last Project Manager I spoke with to give me any feedback to let me improve my cons. PM said that normally I'm supposed to get it at the end of the process. But I didn't any even after I asked the recruiter again.
I know that it's common not to give any feedback to candidates who haven't been chosen, but please remember the fact that it's also a part of your publicity and reputation of a company.
Interview questions [1]
Question 1
Some specific questions about contact center KPI and related fields
They rescheduled once and forgot about the interview. I sent them an email and they scheduled another one. Asked general questions. Should have canceled once they stood me up in the first place.
SHL Test. HR round. Then interviews with product team about my experience & case studies. Had opportunity to speak to senior managers, which was quite good. Gave me good glimpse into their culture.
I applied through a recruiter. I interviewed at Agoda (Bangkok) in May 2026
Interview
That's kinda weird and absolutely inappropriate questions and tests for Project management position.
There is a test which analyses your... i don't know what exactly. It's a bunch of a programmer, SQL, IQ and math tests which have nothing in common with project management position and time for test solving is incredibly insufficient.