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      Customer Satisfaction Specialist Interview

      3 Jan 2024
      Anonymous interview candidate
      Kuala Lumpur
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Agoda (Kuala Lumpur) in Dec 2023

      Interview

      First round was good. Second round with team leader was a bit extra. They will ask repeating questions, and second round asking the question same with first round. The role play session was totally out of topic, mentioned will not be assessed just see how you react, but actually they take it serious, which is too much for zero experience. Then didn't feedback weather to reject or accept, waiting interviewee to ask.

      Interview questions [1]

      Question 1

      Basically you can find the questions online and they might ask according to your answer so don't worry too much, but must be prepared.
      Answer question