Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Amazon

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Amazon reviews | Amazon jobs | Amazon salaries | Amazon benefits
      Amazon interviewsAmazon Cloud Support Engineer interviewsAmazon interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Cloud Support Engineer Interview

      8 Feb 2019
      Anonymous interview candidate
      São Paulo, São Paulo
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Amazon (São Paulo, São Paulo) in Dec 2018

      Interview

      Applied through Amazon Website for a position in Dublin, was contact by the recruiter a few weeks later asking for schedule for the first phone interview. The first phone interview was all technical and Amazon Chime (Great audio quality!) was used, a Windows Cloud Support Engineer interviewed me and all the questions were strictly related to Windows services, roles and troubleshooting skills. Some questions were like: "What would you do if the XXXX error message happened?", "What are the types of DNS records?", and so on. This interview had the length of 45 minutes and the questions were non stop! After a few days I was invited for a second round of interviews, but this time it was on site. On the interview day a lot of interviews were going on. There were 5 rounds of interview with the length is usually 1 hour each with a break after second or third interview. A lot of questions about experience, all of it should be answered using the STAR method, outcomes should be clearly shown. On the technical side, had a lot of questions about networking, Windows and architecture. The recruiter called 5 working days later with the feedback from the interview. If you get a call don't get excited, they call even if you didn't get an offer.

      Interview questions [2]

      Question 1

      General understand of DNS, how a DNS request works, What's ICMP and how it works, Three way handshake, common application that use TCP and UDP (Examples), TLS handshake, RDP port, Active Directory, FSMO Roles, Driver injection, Sysprep, GPOs.
      1 Answer

      Question 2

      A few more notes.
      1 Answer

      Other Cloud Support Engineer interview reviews for Amazon

      Cloud Support Engineer Interview

      16 Mar 2026
      Anonymous interview candidate
      Texas City, TX
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Amazon (Texas City, TX)

      Interview

      The interview was smooth. Recruiter reached out with an invitation to an online assessment, then a phone interview 1 hour and interview loop scheduled after that. It had 4 rounds

      Interview questions [1]

      Question 1

      Depends on the domain of the role. I had Networking domain, so most questions were on Linux and troubleshooting.
      Answer question

      Cloud Support Engineer Interview

      3 Dec 2025
      Anonymous interview candidate
      Bengaluru
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Amazon (Bengaluru)

      Interview

      It was difficult , questions about os and computer network and one easy coding question , the coding question was prime number question, also asked behavioural questions which are to be answered in STAR format

      Interview questions [1]

      Question 1

      Qns on cn and os
      Answer question

      Cloud Support Engineer Interview

      7 Oct 2025
      Anonymous employee
      Ashburn, VA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Amazon (Ashburn, VA) in Sept 2025

      Interview

      There were 4 interview phases. The first one was personality based and generic, the following were all technical with different individuals. It was a standard interview but I’d say you get brownie points for knowing their leadership principles.

      Interview questions [1]

      Question 1

      What are the differences between UDP vs TCP protocols?
      Answer question

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.