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      CS Team Manager Interview

      7 Jul 2020
      Anonymous employee
      Rabat
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Amazon (Rabat) in Feb 2019

      Interview

      its divided into two itinital phone calls with both recruiter and the hiring Manager and then a Panel of 4 people. The two initial phone calls are a typical example of a hiring interview revolvoing around past experieces, motivations and skills. However, the panel tends to be a little more difficult as it goes further in details. The star method is used to analyse how you acted in specific situations and, hence, how you are most likley to react in similar future situations.

      Interview questions [1]

      Question 1

      The Panel is the hardest as it involves the Star method and necessitates a lot of concrete examples and scenarios
      2 Answers

      Other CS Team Manager interview reviews for Amazon

      CS Team Manager Interview

      20 Aug 2025
      Anonymous employee
      São Paulo, São Paulo
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Amazon (São Paulo, São Paulo)

      Interview

      Loop com 4 entrevistadores geralmente e também uma entrevista com uma HRBP internacional. Processo totalmente focado no metodo STAR da empresa. 4 entrevistas de em média 40 minutos, se for aprovado continua no processo com as próximas entrevistas.

      Interview questions [1]

      Question 1

      Modelo STAR pode ser encontrado no site da empresa
      Answer question

      CS Team Manager Interview

      8 Mar 2021
      Anonymous employee
      Coimbatore
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through university. The process took 1 day. I interviewed at Amazon (Coimbatore) in Sept 2018

      Interview

      The interview consisted of four rounds starting with a GD, then a skills interview, an interview with a Customer Service Team Manager and then an interview with the Operations Manager

      Interview questions [1]

      Question 1

      Describe one difficult situation which did not go your way and how did you deal with it.
      Answer question