Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Amazon

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Amazon reviews | Amazon jobs | Amazon salaries | Amazon benefits
      Amazon interviewsAmazon Customer Support interviewsAmazon interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Support Interview

      12 Jan 2015
      Anonymous interview candidate
      Hyderābād
      Declined offer
      Negative experience
      Average interview

      Application

      I applied through other source. The process took 2 days. I interviewed at Amazon (Hyderābād) in Jan 2015

      Interview

      very long interview process. they give preference for referred candidates who may not be worthy of the job over talented , worthy candidates. I have seen candidates who couldn't put a sentence together being selected for voice process, just because they were referred by the employees. there were various rounds to test your writing skills, listening skills and voice skills.. after clearing all the rounds its very disappointing to not get the desired position.

      Interview questions [1]

      Question 1

      i was given a situation in which the customer was being irate, and was asked , how i would handle such a customer.
      1 Answer
      3

      Other Customer Support interview reviews for Amazon

      Customer Support Interview

      16 Apr 2026
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Amazon

      Interview

      Interview was ok. Was asked questions and answered as requested. I asked questions and they were answered as requested. Interview was as expected. Thought there would be more questions but there were not. I had plenty.

      Customer Support Interview

      25 Nov 2025
      Anonymous interview candidate
      Vancouver, BC
      No offer
      Positive experience
      Average interview

      Application

      I applied through university. The process took 4 weeks. I interviewed at Amazon (Vancouver, BC)

      Interview

      They asked me to explain a complex technical problem I had solved, including how I identified the root cause, what alternatives I considered, the tradeoffs involved, and how my final decision balanced accuracy, efficiency, and long term maintainability.

      Interview questions [1]

      Question 1

      They asked me to describe how I approached solving a challenging technical problem and what tradeoffs I considered.
      Answer question

      Customer Support Interview

      28 Oct 2025
      Anonymous employee
      Coimbatore
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Amazon (Coimbatore)

      Interview

      I recently had the opportunity to interview with Amazon for the customer support role role. It was a great experience interacting with the panel and learning more about the company’s vision and culture. I’m grateful for the opportunity and appreciate the insightful discussions we had. Regardless of the outcome, it was a valuable learning experience!

      Interview questions [1]

      Question 1

      Explain me regarding communication to customer
      Answer question