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American Express Interview Questions

Updated 3 Jun 2023

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Found 3,113 of over 3.1T interviews

Interviews at American Express

Experience
Positive65%
Negative18%
Neutral17%
Getting an Interview
Applied online51%
Campus Recruiting17%
Recruiter11%
Difficulty
2.9
Average
HardAverageEasy

American Express

Anonymous Employee

Accepted Offer
Positive Experience
Average Interview
Application

I interviewed at American Express

Interview

It was 2 rounds, behavioral mostly... very friendly interviewers, and I heard back within 10 days. Overall, they ask common behavioral questions that you should prepare for. My interviews were virtual, not sure if it is any different now

Interview Questions
  • Tell me about a time you had to work under pressure
    Answer Question
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American Express

Anonymous Interview Candidate

No Offer
Neutral Experience
Difficult Interview
Application

I applied online. I interviewed at American Express

Interview

I'd say the he hiring process for interns is not well-organized. You have to upload your resume on the American Express website, and after a screening round, you'd receive a call from the HR manager inviting you to a video group interview on literally the next day - which means that if you are not available, you are directly rejected. I was told that this group interview would be divided into 2 parts: in the first part, candidates would be asked to apply the STAR method for specific scenarios (this is what also is stated on the email you'd receive after the call with the HR manager), and the second part would be based on business cases. However, the first part is analytical knowledge based - i.e., candidates are asked to work on a 2 pages Excel spreadsheet for 20 or 30 minutes and then send it back. It's not a lot of times considering you have to read carefully the instructions as well. Then, the second part is focused on business cases with a manager and the main goal for both the manager and the HR team is to evaluate and assess how candidates try to provide a solution to the business case, interact with one another, lead the conversation, etc. I'm 100% sure American Express is a great place to work, with great benefits, and with a pool of bright talents behind it, but the experience I had throughout the whole process in this case is definitely not positive.

Interview Questions
  • Q: Please introduce yourself and why you did apply for this position. Q: Considering this business case, how would you convince this company to choose American Express service?
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American Express

Anonymous Interview Candidate

No Offer
Neutral Experience
Difficult Interview
Application

I interviewed at American Express

Interview

It is very difficult to get an interview at American Express. Once you do, you have to interview with HR first, then junior members of the department before interviewing with the person you will actually work with.

Interview Questions
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American Express

Anonymous Interview Candidate in Gurgaon, Haryana

No Offer
Positive Experience
Average Interview
Application

I interviewed at American Express (Gurgaon, Haryana)

Interview

Nice process smooth and quick response from the interviewer it went very smoothly they asked so many questions to know u don't know many answers still I tried very much very much i tried i wanted that job

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American Express

Anonymous Employee in Sydney

Accepted Offer
Positive Experience
Average Interview
Application

I applied online. I interviewed at American Express (Sydney)

Interview

It ws fairly straightforward. 2 interviewers interviewed asking mostly job related questions but it was like 12 years ago. Based on job description and your previous experience. They were nice and made me feel comfortable

Interview Questions
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American Express

Anonymous Employee

Accepted Offer
Positive Experience
Average Interview
Application

I interviewed at American Express

Interview

the interview process was smooth, enjoyable and the staff were nice. mainly competency questions and a case study. i applied for the finance team and got the offer a week after.

Interview Questions
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American Express

Anonymous Interview Candidate

No Offer
Negative Experience
Easy Interview
Application

I applied online. I interviewed at American Express

Interview

Applied online, recruiter reached out for screen, scheduled first round with hiring manager. Felt they were distracted and not fully engaged during the conversation. Afterwards, the recruiter never followed up on at least a rejection/feedback notification. Left mediocre taste in mouth

Interview Questions
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American Express

Anonymous Interview Candidate

No Offer
Negative Experience
Easy Interview
Application

I interviewed at American Express

Interview

Had a phone screen which I thought went well but apparently it didn’t since I received a rejection email and when I followed up with the recruiter for feedback she ghosted me.

Interview Questions
1 person found this interview helpful

American Express

Anonymous Interview Candidate in Singapore

No Offer
Positive Experience
Average Interview
Application

I interviewed at American Express (Singapore)

Interview

Did a case study on credit card promotional campaign, then interview. Interviewer was friendly and polite. Willing to find out candidate’s interest, strength and passion. More behavioural questions than technical.

Interview Questions
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American Express

Anonymous Interview Candidate

No Offer
Positive Experience
Easy Interview
Application

I applied through an employee referral. I interviewed at American Express

Interview

Went through multiple rounds, everyone was friendly and asked mostly soft skill questions. I didn't end up going through with the full application process, because I got a different offer but overall it was very friendly.

Interview Questions
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Viewing 1 - 10 of 3,113 Interviews

American Express Interviews FAQs

Glassdoor users rated their interview experience at American Express as 70.5% positive with a difficulty rating score of 2.98 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Information Technology Specialist and Operations Analyst rated their interviews as the hardest, whereas interviews for Senior Software QA Engineer and Associate Project Manager roles were rated as the easiest.

The hiring process at American Express takes an average of 10.38 days when considering 476 user submitted interviews across all job titles. Candidates applying for Lead Analyst had the quickest hiring process (on average 1 day), whereas Bussiness analyst roles had the slowest hiring process (on average 150 days).

Common stages of the interview process at American Express according to 476 Glassdoor interviews include:

One-on-One Interview: 21.61%

Presentation: 16.21%

Phone Interview: 11.53%

IQ Intelligence Test: 10.65%

Personality Test: 9.03%

Drugs Test: 7.98%

Background Check: 7.66%

Group Panel Interview: 7.58%

Skills Test: 4.27%

Other: 3.47%

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Join #TeamAmex and let’s lead the way together. At American Express, you’ll be recognized for your contributions, leadership,...More

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This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

Company Updates

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American Express

6 days ago

Company News
Proud to see American Express rise to No. 17 on the 2023 Axios Harris Poll 100 for corporate reputation, making a significant 29-spot jump from last year. This reputable ranking measures America’s most recognized companies on various attributes of their reputation surveying the public. American Express received some of the highest rankings in the categories of growth, vision, trajectory and character this year. The ranking is great recognition of the brand’s powerful backing promise and the dedication of our colleagues to deliver the world’s best customer experience every day. Congratulations #TeamAmex!
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American Express Ranks No. 17 on 2023 Axios-Harris Poll 100 Corporate Reputation Study
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American Express

19 days ago

Careers
Career growth and development is an essential part of our colleague value proposition. We’re proud to offer our colleagues opportunities to learn, grow and develop their careers in ways that are unique and meaningful to them. Sonia Cargan, our Chief Talent Officer, spoke with Great Place To Work US to discuss how our Career Development Plan encourages colleagues to shape their career story and help meet their individual aspirations. “When colleagues access the tool, they are prompted to reflect on their career journey, thinking through and sharing where they’ve been, how they want to grow, and what support they will need along the way.” Learn how #TeamAmex colleagues are backed to grow their careers by visiting the link below.
Shared image - How To Get Employees To Own Their Career Journey
How To Get Employees To Own Their Career Journey
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