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American Express Reviews
Updated 2 Oct 2023
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Full-time, Part-time
English
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Found 14,986 of over 16T reviews
83% Recommend to a Friend
91% Approve of CEO
Found 14,096 of over 16T reviews
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Recommend to a Friend
Approve of CEO
Stephen J Squeri
4,636 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "There are always people and teams you can get along with and have a good work/life balance." (in 1833 reviews)
- "The benefits are great and the array of what you are eligible for is impressive." (in 1094 reviews)
- "Most of the people are great; I built great friendships with a lot of the people there." (in 752 reviews)
Cons
- "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" (in 293 reviews)
- 5.01 Oct 2023Call Center RepresentativeFormer Employee, more than 1 yearGurgaon, Haryana
Pros
All good very good and fats paced environment
Cons
No cons at all.. Everything perfect
- 3.025 Sept 2023Senior AnalystCurrent Employee, more than 1 yearGurgaon, Haryana
Pros
1. Work ethics 2. WFH setup post pandemic was great 3. Few co workers
Cons
1. Virtual environment turned into hybrid which sucks for migrant workers 2. Politics in team 3. Job is completely target based like no of cases processed in hour which affects mental health 4. Every policy they make is to kill mental peace of employees. 5. Food in food court is preety bad/ bland List goes on
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American Express Reviews FAQs
American Express has an overall rating of 4.2 out of 5, based on over 16,463 reviews left anonymously by employees. 83% of employees would recommend working at American Express to a friend and 79% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
83% of American Express employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated American Express 4.1 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.