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American Express Reviews

Updated 17 August 2018
680 reviews

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India - All CitiesFull-timePart-time

4.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Stephen J Squeri
55 Ratings

680 Employee Reviews

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Pros
Cons
  • "Work life balance could be poor depending on which department you are in" (in 223 reviews)

  • "Slow decision-making - extremely process driven" (in 118 reviews)

More Pros and Cons

  1. "Best company to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Gurgaon, Haryana
    Current Employee - Anonymous Employee in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time (More than 5 years)

    Pros

    High focus on employee development

    Cons

    Good company for no cons.

    Advice to Management

    Continue with the key priority : customer first and build great talent.


  2. "Manager Risk and Information Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gurgaon, Haryana
    Former Employee - Anonymous Employee in Gurgaon, Haryana
    Recommends

    I worked at American Express full-time (More than 5 years)

    Pros

    Extremely employee engaged organisation with high focus on employee development
    Excellent work life balance and ample opportunities to grow

    Cons

    Cant think of any cons

    Advice to Management

    Cant think of any advice

  3. Helpful (1)

    "Amex"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - North & East India Portfolio Manager Collections in Gurgaon, Haryana
    Current Employee - North & East India Portfolio Manager Collections in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time (More than 10 years)

    Pros

    Employee centric Company with work life balance

    Cons

    Stagnancy impacting growth in same function with limited opportunities in other area .

    Advice to Management

    Create more opportunities for internal Employees


  4. Helpful (1)

    "Stable work life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Gurgaon, Haryana
    Current Employee - Project Manager in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time (Less than a year)

    Pros

    Healthy work culture and supporting leaders

    Cons

    It will take time to understand the hierarchy work

    Advice to Management

    none


  5. "Travel counsellor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Travel Counsellor in Gurgaon, Haryana
    Current Employee - Senior Travel Counsellor in Gurgaon, Haryana
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Express full-time (More than 3 years)

    Pros

    Employee friendly Recognition and growth

    Cons

    Challenging And stressful work environment


  6. "Master customer care professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Master Customer Care in Gurgaon, Haryana
    Former Employee - Master Customer Care in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Express full-time (More than 3 years)

    Pros

    Excellent work culture, professional and friendly production work environment

    Cons

    Back to back calls can make you irate


  7. "Working with AMEX"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Bengaluru
    Current Employee - Assistant Manager in Bengaluru
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time (More than 3 years)

    Pros

    Good work life balance and very good HR policies

    Cons

    TAT is highest in the industry for account setup.

  8. "Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Financial Analyst in Gurgaon, Haryana
    Current Employee - Lead Financial Analyst in Gurgaon, Haryana
    Recommends
    Approves of CEO

    I have been working at American Express full-time (More than a year)

    Pros

    Work Culture
    Work life balance
    Leaves
    Opportunities
    Growth
    Quality of work

    Cons

    Management is not good
    Salary
    Growth is slow
    Hours

    Advice to Management

    NA


  9. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Master CCP in Gurgaon, Haryana
    Former Employee - Master CCP in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Express full-time (More than 3 years)

    Pros

    Salary, incentives, work culture, leadership

    Cons

    Night shift, none other I can think of

    Advice to Management

    Keep up the good work


  10. "One of the best company for worthy freshers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BDE in Gurgaon, Haryana
    Former Employee - BDE in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Express (Less than a year)

    Pros

    Great working environment, Friendly, and supportive managers, Equality among staff

    Cons

    Internal competitive politics, Team friction

    Advice to Management

    Improve communication transparency


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