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American Express

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American Express Reviews

Updated 2 Oct 2023

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Found 14,986 of over 16T reviews
83% Recommend to a Friend
American Express CEO Stephen J Squeri
91% Approve of CEO

Found 14,096 of over 16T reviews

Recommend to a Friend
Approve of CEO
American Express CEO Stephen J Squeri
Stephen J Squeri
4,636 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "There are always people and teams you can get along with and have a good work/life balance.(in 1833 reviews)
  • "The benefits are great and the array of what you are eligible for is impressive.(in 1094 reviews)
  • "Most of the people are great; I built great friendships with a lot of the people there.(in 752 reviews)
  • "Culture is great and respect among employees is really good(in 743 reviews)
  • "Pay was good and laid back work(in 498 reviews)
  • "Base salary was low but once commission kicked in it was well worth the wait.(in 371 reviews)
  • "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members(in 293 reviews)
  • "Everything is good if your manager is good.(in 156 reviews)
  • "Limited growth opportunities and learning(in 84 reviews)
  • "long hours and schedules include weekends(in 81 reviews)
    1. 5.0
      1 Oct 2023
      Call Center Representative
      Former Employee, more than 1 year
      Gurgaon, Haryana
      CEO Approval
      Business Outlook


      All good very good and fats paced environment


      No cons at all.. Everything perfect

      1. 3.0
        25 Sept 2023
        Senior Analyst
        Current Employee, more than 1 year
        Gurgaon, Haryana
        CEO Approval
        Business Outlook


        1. Work ethics 2. WFH setup post pandemic was great 3. Few co workers


        1. Virtual environment turned into hybrid which sucks for migrant workers 2. Politics in team 3. Job is completely target based like no of cases processed in hour which affects mental health 4. Every policy they make is to kill mental peace of employees. 5. Food in food court is preety bad/ bland List goes on

      2. Join the American Express team
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      Viewing 1 - 10 of 14,096 Reviews

      American Express Reviews FAQs

      American Express has an overall rating of 4.2 out of 5, based on over 16,463 reviews left anonymously by employees. 83% of employees would recommend working at American Express to a friend and 79% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, American Express employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at American Express. This rating has been stable over the past 12 months.

      83% of American Express employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated American Express 4.1 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

      Popular Careers with American Express Job Seekers


      Glassdoor has 16,463 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.