Phone call, followed by a technical interview, followed by a video generated interview. Interesting process, takes a few weeks to hear back but working with apple is work it, great standard there
I applied online. The process took 2 months. I interviewed at Apple (Atlanta, GA) in Dec 2014
Interview
I initially applied in October and received a call inthe beginning if November from a very nice HR rep. We spoke for about 10 minutes she asked why I wanted to leave my current employer, what type of customer service experience did I have, and then asked what I would do if a customer was irate. She then advised me no positions available until January. Then about 2 weeks later she called me to set up a interview which would be a week later. My 2nd interview was with a HR rep this interview was cool but very hard to read her. After this interview she sent me a email with a link to schedule a 3rd interview with a Team Manager. This interview went smooth. He was very nice and made me extremely comfortable. That was 5 days ago just waiting to hear back.
Interview questions [2]
Question 1
My tablet stopped playing videos what should I do?
I first spoke on the phone with a recruiter then scheduled an interview virtually. We role played a series of potential scenarios and they asked some questions. It was pretty straightforward and flowed really smoothly.
Interview questions about culture or apple after that.they check my confidence and trust because it is most important in all company. trust makes us friendly with company and just because of it we all did it very smoothly and enjoy the work