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      Asurion

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      Related searches: Asurion reviews | Asurion jobs | Asurion salaries | Asurion benefits
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      Technical Support Interview

      20 Jan 2022
      Anonymous interview candidate
      Ponderay, ID
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Asurion (Ponderay, ID) in Nov 2021

      Interview

      Interviewer was 20 minutes late to the interview. He never turned his camera on, so I had an interview with a blank screen. Kept asking Sales questions, and ZERO tech support questions. Very unprofessional.

      Interview questions [1]

      Question 1

      No questions were of any value and they had nothing to do with the position I applied for.
      Answer question

      Other Technical Support interview reviews for Asurion

      Technical Support Interview

      17 Apr 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Asurion

      Interview

      Simple interview going over people skills and problem-solving abilities. Recruiter phone interview followed by 1-2 more zoom interviews to talk through technical experience and assess people skills. Generally easy interview process

      Interview questions [1]

      Question 1

      Describe how you would approach a frustrated customer interaction
      Answer question

      Technical Support Interview

      26 Aug 2024
      Anonymous employee
      Manila, Manila
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Asurion (Manila, Manila)

      Interview

      Are you asking for tips on how to prepare for an interview, or are you looking for insights into structuring an interview process for hiring? Let me know which angle you're interested in, and I can provide more specific advice!

      Interview questions [1]

      Question 1

      What is call center and why
      Answer question

      Technical Support Interview

      6 Jun 2022
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Asurion

      Interview

      Did a phone interview but they mainly asked if I had sales experience and then waited for an email to schedule an on site interview. When I went there, they told me they didn't do interviews on site but a manager set me up to do a zoom interview. The interviewer went over some questions from the phone interview and asked me to sell her my favorite tech product. She also asked tell me about a time questions

      Interview questions [1]

      Question 1

      Tell me about a time when you went above and beyond for a customer.
      Answer question

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