Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Bank of America

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Bank of America reviews | Bank of America jobs | Bank of America salaries | Bank of America benefits
      Bank of America interviewsBank of America Fraud Analyst II interviewsBank of America interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Fraud Analyst II Interview

      26 Feb 2017
      Anonymous employee
      Baltimore, MD
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Bank of America (Baltimore, MD) in Feb 2017

      Interview

      I filled out app online, got call (from an OHIO NUMBER if u have iPhone) about a week later for phone interview when they asked me to come in for personal interview, I had that interview a week after that call.. had interview on a Wednesday, got call on Friday offering the job in which I took it.. they say it will take 3 weeks for background check to process. The day I got that offer call was on FEB 25, they say my start date is APRIL 3. So about a month after the offer u will start... interview questions was only 3 of them, I got there first in a total of 4 of us trying to get the job, 20 mins early.. Get there first and they may hire you right off. SMILE AND BE FRIENDLY. I'm usually not nervous, but I was a bit for this.. it's freaking BANK OF AMERICA.. show personality, don't act like a child, be adult like.

      Interview questions [2]

      Question 1

      So Why choose to work for Bank of America?
      Answer question

      Question 2

      Explain the three important things/steps you would need to do to deescalate a customer
      Answer question
      5

      Other Fraud Analyst II interview reviews for Bank of America

      Fraud Analyst II Interview

      17 Dec 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Bank of America in Dec 2021

      Interview

      I had a phone interview Mid November. The request to schedule my 2nd interview arrived in my inbox on 12/13. I interviewed via video call on 12/17 and got my offer just a few hours later.

      Interview questions [3]

      Question 1

      Tell me about a challenging experience you had with a customer.
      1 Answer

      Question 2

      Tell us about how you handled a difficult situation.
      1 Answer

      Question 3

      Tell me about your resume.
      1 Answer
      1

      Fraud Analyst II Interview

      8 Dec 2016
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Bank of America (New York, NY)

      Interview

      Received an email from HR, contacted me to schedule a review of the job description and expectations. The following week afterwards, scheduled an interview with hiring manager. The process was pretty quick.

      Interview questions [1]

      Question 1

      Describe a time in which you had to deescalate a bad experience with a customer into a good experience.
      Answer question
      1

      Top companies for "Compensation and Benefits" near you

      avatar
      RBC
      3.7★Compensation and benefits
      avatar
      Cornerstone Capital Bank
      4.1★Compensation and benefits
      avatar
      Aruba Bank
      4.1★Compensation and benefits